Ratings based on 246 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
Would be nice if the walkway from the rooms to the golf club was covered so we could walk when it was raining
Comment from Hotel Management
8 Oct 2024 by The Big River Crew, Hotel Management
Thank you for your lovely rating. We appreciate your suggestion. We look forward to welcoming you again.Kind regards
by A verified traveler
Posted 21 Jul 2024 on Wotif
Reception was on other side of golf course, so that was frustrating and annoying. Room was spacious, clean light filled. A bit dated, but ok. I wasn’t aware there would be an internal door
leading to another guests room this felt quite unsafe, as the latch wasn’t very sturdy.
Comment from Hotel Management
25 Jul 2024 by The Big River Golf and Country Club, Hotel Management
Thank you for your feedback Joanne. We are hoping to start upgrading these rooms and we will address this. Its great you found the room spacious and clean. We look forward to seeing you again.Kind regards,
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by The Big River Crew, Hotel Management
Thank you for your amazing ratings Tracy!We are pleased you enjoyed your stay and look forward to welcoming you back.Kind regards,
by A verified traveler
Posted 5 Jul 2024 on Wotif
Comment from Hotel Management
17 Jul 2024 by The Big River Crew, Hotel Management
Thank you for your fantastic ratings Maggie.We appreciate your support and look forward to seeing you again.Kind regards
by A verified traveler from Manly
Posted 14 Jun 2024
Room service was hit and miss
Overall, ok
Comment from Hotel Management
16 Jun 2024 by The Big River Golf and Country Club, Hotel Management
We dare sorry to hear the housekeeping was hit and miss and will pass this onto our head of housekeeping to address. We look forward to welcoming you back.Kind regards
by A verified traveler
Posted 12 Jun 2024 on Wotif
The staff and the size of the rooms
Comment from Hotel Management
16 Jun 2024 by The Big River Golf and Country Club, Hotel Management
Thank you for your kind rating Carrol. We look forward to seeing you next time.Kind regards
by A verified traveler
Posted 10 Jun 2024 on Wotif
Comment from Hotel Management
16 Jun 2024 by The Big River Golf and Country Club, Hotel Management
Thank you for your kind rating Carrol. We look forward to welcoming you back.Kind regards
by A verified traveler
Posted 8 Jun 2024 on Wotif
Spacious, comfortable and central
Comment from Hotel Management
11 Jun 2024 by The Big River Crew, Hotel Management
Thank you for your lovely review Lynette. We are pleased you found your stay spacious, comfortable and central. We look forward to welcoming you back.Kind regards
by A verified traveler
Posted 3 Jun 2024 on Hotels
Worry about noise from the air condition all night morning and mattress for a bit it’s need to be replaced
Comment from Hotel Management
4 Jun 2024 by The Big River Golf and Country Club, Hotel Management
Thank you for your feedback Massih. We are sorry to read there was a noise issue with the air con and have asked maintenance to rectify this immediately. We do apologise foe the inconvenience this caused and appreciate you bringing this to our attention. Kind regards
by A verified traveler from Binalong
Posted 22 May 2024
Our stay at this property was wonderful. My husband and myself would definitely stay again.
Comment from Hotel Management
29 May 2024 by The Big River Golf & Coutry Club, Hotel Management
Thank you for your amazing review Patricia. We are so pleased you had a wonderful stay. We look forward to seeing you both again.Kind regards
