Ratings based on 245 Verified Reviews

4.3 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
5 out of 5
by A verified traveler from Calgary

Posted 8 Nov 2024
Service very good and professional
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Lovely little hotel right next to the entrance of the Pena de Bernal. Good dining options nearby (I recommend Folk, about a 15 minute walk). Keep in mind that the hotel is at the top of the town, so any walk into town is downhill but any walk back to the hotel is all uphill.
5 out of 5
by A verified traveler

Posted 3 Oct 2024
The staff were very nice and helpful, installations were really pretty, but a lot of stairs, check on that if you’re traveling with seniors…very very nice!
3 out of 5
by A verified traveler from San Mateo Tlaltenango

Posted 23 Sep 2024
Piedra is at the foot of the Peña, the hike path starts right at the back end of the hotel. Also close to downtown. Rooms are ok but some are noise and ours wasn’t dark enough for a good night sleep.
5 out of 5
by A verified traveler

Posted 31 Jul 2024
Excelente lugar un lugar espectacular el staff muy amable
4 out of 5
by A verified traveler

Posted 12 Jul 2024
The location is great and is the only hotel with direct access to the entrance of la peña
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 14 Jun 2024
Nice
5 out of 5
by A verified traveler

Posted 8 Jun 2024
El hotel tiene habitaciones cómodas, limpias y amplias. La arquitectura del hotel te lleva a un lugar mágico, los servicios que ofrece son muy completos y hacen que tu estancia sea placentera. Es mi tercer año consecutivo que los visito y siempre es satisfactorio