Ratings based on 929 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 24 Oct 2024
Clean. Great set up right next to the team that leaves every 5 minutes.
by A verified traveler
Posted 10 Sep 2024
Really enjoyed our stay here. Excellent location and easy parking with a great breakfast.
by A verified traveler
Posted 28 Aug 2024
The best hotel ever and number one breakfast
by A verified traveler
Posted 27 Aug 2024
The hotel is really nice has very nice ambience. We were able to walk up and down along the river to the old town. The tram is running every five minutes so it’s very convenient. Really nice charming city breakfast was great. Not sure about the other dining options because we didn’t there.
Not sure about going to the casinos is a good idea because it just has rooms and rooms of slot machines of every kind kind of depressing only a few tables. So if you’ve been to Las Vegas, don’t bother to go to the casino.
by A verified traveler
Posted 22 Jul 2024
Great view from the front rooms. Clean. Comfortable. You have to walk to the old town, or there is a tram across the street.
Comment from Hotel Management
23 Jul 2024 by Front Office , Hotel Management
Dear Ian, thank you for your positive review. We are delighted to hear that you enjoyed the great view from our front rooms and found them clean and comfortable. Our location near the old town with a tram stop across the street offers convenience. We hope to welcome you back soon. Best regards, Swissôtel Kursaal Bern
by A verified traveler
Posted 20 Jul 2024
by A verified traveler from New York
Posted 16 Jul 2024
Very clean and convenient hotel.
Comment from Hotel Management
19 Jul 2024 by Swissôtel Kursaal Bern, Hotel Management
Dear Dara Thank you very much for your feedback.We very much appreciate your comments regarding your stay at the Swissôtel Kursaal Bern. Kind regardsTara KarlenSwissôtel Kursaal Bern
by A verified traveler
Posted 14 Jul 2024
Very nice hotel but there were no windows worth a mention.
There was one for namesake that looked into a covered utility area that did not let in any light. So close that others could peer into your room.
Had to keep the window closed.
Comment from Hotel Management
15 Jul 2024 by Swissôtel Kursaal Bern, Hotel Management
Dear RangaThank you very much for your 10 out of 10 rating. We are glad, you enjoyed your stay with us. We regret that you could not enjoy our Classic room. We recommend that you book a Premier or Swiss Advantage room for your next stay to enjoy the wonderful view of the mountains and the old town of Bern.We hope to welcome you again soon. Kind regardsTara KarlenSwissôtel Kursaal Bern
