Ratings based on 685 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Wonderful atmosphere, beautiful neighborhood nice people every was great
Comment from Hotel Management
26 Oct 2024 by Marjam , Hotel Management
Dear Marcela, thank you for your wonderful review! We are delighted to hear that you have enjoyed your stay with us. We would be very happy to welcome you back on your next trip to Berlin :) Warm regardsThe Townhouse Team
by A verified traveler
Posted 17 Oct 2024 on Hotels
Not great bedding, good food at the restaurant
Comment from Hotel Management
19 Oct 2024 by Marjam , Hotel Management
Dear Sergio, Thank you for your feedback! We are sorry to hear that the bedding did not meet your expectations. We will discuss your concerns internally to make improvements. However, we are glad that you enjoyed the food in our restaurant! We hope you will give us another chance to provide you with a better stay.Warm regards from BerlinYour Townhouse Team
by A verified traveler
Great hotel in an excellent location
Posted 16 Oct 2024 on HotelsReally friendly, comfortable hotel in a great location. The room was spacious and well equipped, and the gym was small but a very welcome bonus. Super location, close to a variety of restaurants and coffee shops, and only a few minutes walk to Ubahn/Sbahn/trains. Would definitely recommend and would be happy to stay there again.
Comment from Hotel Management
18 Oct 2024 by Marjam , Hotel Management
Dear Peter, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our hotel comfortable and conveniently located. It’s great to know that you appreciated the spacious room and the gym facilities. We strive to provide a welcoming atmosphere, and your recommendation means a lot to us. We would love to welcome you back on your next visit! Warm regards, Your Townhouse Team
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Marjam, Hotel Management
Dear Jacqueline, we are delighted to see that you have enjoyed your stay with us! We hope to welcome you back on your next trip to Berlin. Warm regardsYour Townhouse Team
by A verified traveler from Canandaigua
Posted 10 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Marjam , Hotel Management
Dear Belinda, thank you for your nice feedback! We would be very happy to welcome you back on your next trip to BerlinKind regardsYour Townhouse Team
by A verified traveler
Posted 6 Oct 2024
Nice rooms, staff very friendly and helpful.
Good quality breakfast. Not any shops nearby to buy and make your own food but plenty of places to eat out.
Comment from Hotel Management
7 Oct 2024 by Duty Manager im Townhouse Berlin, Hotel Management
Dear Allan,Thank you for your kind words! We're delighted to hear that you enjoyed your stay, found our rooms nice, and appreciated our friendly staff. It’s great to know you liked our breakfast as well! While we don’t have shops nearby, we’re glad you found plenty of dining options in the area. We hope to welcome you back soon for another wonderful stay!
by A verified traveler
Posted 6 Oct 2024
Had a great stay at the Townhouse Berlin as part of the Berlin Marathon weekend. Nice and quiet street away from the bustle of the city centre but so close to key U and S bahn links for quick access to central Berlin.
Comment from Hotel Management
7 Oct 2024 by Duty Manager im Townhouse Berlin, Hotel Management
Dear David,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at Townhouse Berlin during the marathon weekend. Our location is indeed a perfect balance of tranquility and accessibility, and we're glad it contributed to your experience. We hope to welcome you back for your next visit to Berlin!Best regards,
by A verified traveler
Posted 2 Oct 2024 on Hotels
Comment from Hotel Management
3 Oct 2024 by Duty Manager im Townhouse Berlin, Hotel Management
Lieber Gast,Herzlichen Dank für die tolle Bewertung und hoffentlich auf ein baldiges Wiedersehen.
by A verified traveler
Outstanding
Posted 1 Oct 2024 on HotelsLovely large room, staff are wonderful -down to earth and so helpful. Excellent experience.
Comment from Hotel Management
7 Oct 2024 by Duty Manager im Townhouse Berlin, Hotel Management
Dear Guest,Thank you very much for your amazing comment and we are very happy you had a great experience with us. We hope to see you again soon.Kind regards
by A verified traveler
Posted 26 Sep 2024
We really enjoyed our stay here, lovely hotel in general and the staff were amazing couldn’t fault them, especially loved the hotel dog!!:)
We did read some reviews before we arrived regarding no air conditioning in the rooms which worried me, I do understand this wouldn’t be a problem for many months of the year but it just so happened we booked the room for mid September time and whilst there the temp reached 25/26 degrees, so air con definitely would have came in handy as the ceiling fan didn’t really do much in all honesty.
Was a lovely area nice, quiet and safe with many bars and restaurants within walking distance which we enjoyed however it was quite a bit out from other sites we wanted to visit which required a good bit of travel which also wasn’t ideal with the heat so just keep that in mind if booking during summer season.
Also didn’t opt for breakfast because it was quite expensive compared to other cafes etc near by
But despite the above the hotel itself was lovely and overall did really enjoy our stay! Thankyou
Comment from Hotel Management
4 Oct 2024 by Duty Manager im Townhouse Berlin, Hotel Management
Dear Shannon,Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay and appreciated our amazing staff (and our beloved hotel dog!).We understand your concerns about the lack of air conditioning, especially during warmer months. Your feedback is invaluable, and we’re always looking for ways to improve our guests' comfort. We appreciate your understanding regarding the location, and we're glad you enjoyed the nearby bars and restaurants.While we're sorry to hear that you found our breakfast options a bit pricey, we strive to provide quality offerings. We hope you had the chance to explore the local café scene!Thank you again for your kind words and constructive feedback. We hope to welcome you back soon for another lovely stay!Warm regards,