Ratings based on 1,519 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from brookfield

This traveler left a rating score only Posted 2 Jan 2025
5 out of 5
by A verified traveler

Posted 1 Jan 2025
great interior, cozy and convenient!
5 out of 5
by A verified traveler

Posted 31 Dec 2024
Very good
3 out of 5
by A verified traveler

Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Steffi Wisotzky General Manager, Hotel Management
Dear Roland,Thank you for sharing your feedback regarding your stay with us. We're sorry to see that your experience did not fully meet your expectations.Your input is invaluable, and we would greatly appreciate it if you could provide more details about what aspects of your stay could have been improved. This will help us address any issues and ensure a better experience for all our guests.We hope you will give us another opportunity to provide you with the high standard of service we strive for.Best regards,
5 out of 5
by A verified traveler

Posted 29 Dec 2024
Comfortable
Comment from Hotel Management
30 Dec 2024 by Steffi Wisotzky General Manager, Hotel Management
Dear Jeffrey,Thank you for your great review! We are pleased to hear that you found your stay comfortable.We look forward to welcoming you again soon.Best regards,
5 out of 5
by A verified traveler from New York

Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Steffi Wisotzky General Manager, Hotel Management
Dear Fatima Zahra,Thank you for your fantastic rating! We are delighted to hear that you had a great experience with us.We look forward to welcoming you again in the future.Best regards,
5 out of 5
by A verified traveler

Posted 27 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Steffi Wisotzky General Manager, Hotel Management
Dear Raphael,Thank you for your excellent review! We are thrilled to hear that you had a great experience with us. We look forward to welcoming you again in the future.Best Regards,
5 out of 5
by A verified traveler

Posted 21 Dec 2024
Property was clean, modern and very reasonably priced. Steps from the terminal. Very convenient for an early morning flight
Comment from Hotel Management
24 Dec 2024 by Steffi Wisotzky General Manager, Hotel Management
Dear Eckert,Thank you for your fantastic 5 out of 5 rating! We’re so pleased to hear that you found our property clean, modern, and conveniently located. We agree, our proximity to the terminal makes it perfect for early morning flights.We hope to welcome you again in the future. Thank you for choosing to stay with us!Best regards,
5 out of 5
by A verified traveler

Posted 17 Dec 2024
Excellent room with very convenient access to Berlin’s new airport
Comment from Hotel Management
19 Dec 2024 by Steffi Wisotzky General Manager , Hotel Management
Dear Michael,Thank you for your wonderful review! We are thrilled to hear that you enjoyed your room and found our location so convenient for the new airport. We look forward to welcoming you back in the future.Best regards,
5 out of 5
by A verified traveler from Lombard

Posted 17 Dec 2024
close to airport
Comment from Hotel Management
19 Dec 2024 by Steffi Wisotzky General Manager , Hotel Management
Dear Jane,Thank you for your great review! We're pleased to hear that our close proximity to the airport was convenient for you. We hope to welcome you again soon.Best regards,