Ratings based on 976 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
5 Oct 2024 by Ahmed Shezleen, Hotel Management
Dear GuestThank you for choosing our hotel for your stay! We appreciate your time in leaving a review. Our team is pleased to have had you as our guest. If there were any aspects you'd like to share as Feedback or if there's anything we can improve upon, we're always here to listen. We hope to welcome you back for another positive experience in the future!Best regards,Your Team at Select Hotel Berlin Spiegelturm
by A verified traveler
Posted 25 Sep 2024
Leider ist eine Bewertung bei expedia.de nur in Englisch möglich, wo sind wir denn?!
Comment from Hotel Management
25 Sep 2024 by Valentin Steinke, Hotel Management
Sehr geehrte Petra,vielen Dank für Ihre Rückmeldung und die positive Bewertung. Vielleicht lag es an einer Einstellung, denn von anderen Gästen erhalten wir deutschsprachige Kommentare. Es freut uns aber sehr, dass es Ihnen bei uns gefallen hat.Mit freundlichen GrüßenIhr Team vom Select Hotel Berlin Spiegelturm
by A verified traveler
Posted 9 Sep 2024
It was very nice, the train station is right across the street which makes it very convenient to get around. The train can also take you straight to the airport for a cheap price if you're traveling from out of the country.
Comment from Hotel Management
5 Oct 2024 by Ahmed Shezleen, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you found our location convenient, with the train station just across the street. It’s great to know that you appreciated the easy access to the airport as well.We hope to welcome you back soon for another great stay!Best regards,Your team at Select Hotel Berlin Spiegelturm
by A verified traveler
Posted 3 Sep 2024
Not that bad but there is written AC included but didn't work.
Comment from Hotel Management
5 Sep 2024 by Valentin Steinke, Hotel Management
Dear Irfan,Thank you for your positive feedback. We are pleased that you had a pleasant stay overall. Unfortunately, our rooms are not equipped with air conditioning, as stated in the room description when booking. We regret that it was a little warmer due to the southern exposure and will continue to look for ways to improve comfort.With kind regardsYour team from Select Hotel Berlin Spiegelturm
by A verified traveler
Posted 20 Aug 2024
It was fine. Not amazing, not terrible. Convenient if you have business in Spandau.
Comment from Hotel Management
5 Sep 2024 by Valentin Steinke, Hotel Management
Dear Severin,Thank you for your feedback and your review. If you have any specific suggestions for improvement, please let us know. We would be delighted to welcome you again during your next stay.With kind regardsYour team from Select Hotel Berlin Spiegelturm
by A verified traveler
Posted 18 Jul 2024
Good hotel, staff and amenities but would be great if the neighborhood was nicer.
Comment from Hotel Management
23 Jul 2024 by Ahmed Shezleen, Hotel Management
Liebe/r Gast,vielen Dank für Ihr ausführliches Feedback. Es tut uns leid zu hören, dass einige Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Wir bedauern, dass die Lobbybar und die Ausstattung im Frühstücksraum nicht Ihren Vorstellungen entsprochen haben. Auch die fehlende Verdunkelungsmöglichkeit und die Größe des Badezimmers bedauern wir sehr. Ihre Anmerkungen nehmen wir ernst und werden sie in unsere zukünftigen Verbesserungen einbeziehen. Es freut uns jedoch, dass unser Personal freundlich war. Wir hoffen, Sie geben uns eine weitere Chance, um Ihnen einen besseren Aufenthalt zu bieten.Mit freundlichen GrüßenIhr Team vom Select Hotel Berlin Spiegelturm
by A verified traveler
Posted 15 Jul 2024 on Hotels
Great location for Berlin Olympic stadium with very quick and easy train links. Service really average. Roof top bar closed and bar downstairs struggled to pour a pint of beer for both evenings with limited choice.
Rooms as described clean and functional
Staff have basic English
Comment from Hotel Management
23 Jul 2024 by Ahmed Shezleen, Hotel Management
Dear Guest,Thank you for your feedback. We’re glad to hear that you found our location convenient for visiting the Berlin Olympic Stadium and that you appreciated the cleanliness and functionality of the rooms. We apologize for the issues you encountered with the service and the bar facilities. Your comments regarding the rooftop bar and the downstairs bar are noted, and we will address these concerns with our team. We hope to have the opportunity to provide a better experience in the future.Best regards,Your Team at Select Hotel Berlin Spiegelturm
by A verified traveler
Not happy
Posted 15 Jul 2024 on HotelsWoke up in the morning with loads of bites, couldn’t see anything in the bed but none of our group suffered the same, 2nd night sleeper in the other bed but still had more bites, stayed 2 nights but was only booked in for breakfast for 1 morning, never had that before
Comment from Hotel Management
23 Jul 2024 by Ahmed Shezleen, Hotel Management
Dear Guest,Thank you for your feedback. We are sorry to hear about the issue you experienced with bites and the inconvenience you faced. This is certainly not the standard we aim for, and we will investigate the matter thoroughly. We also apologize for the breakfast booking confusion and any inconvenience it may have caused. Your comments are valuable to us, and we will use them to improve our services. If you have any further concerns, please feel free to reach out.Best regards,Your Team at Select Hotel Berlin Spiegelturm
by A verified traveler
Posted 8 Jul 2024
No air conditioning and rude staffs
Comment from Hotel Management
11 Jul 2024 by Ahmed Shezleen, Hotel Management
Dear Guest,Thank you for your feedback. We apologize for the lack of air conditioning and for any inconvenience caused by our staff. Your comments are important to us, and we will address these issues to improve our service. We hope to have the chance to provide you with a better experience in the future.Best regards,Your Team at Select Hotel Berlin Spiegelturm
by A verified traveler
Posted 30 Jun 2024
Great stay, very close to Olympiastadion !
Comment from Hotel Management
11 Jul 2024 by Ahmed Shezleen, Hotel Management
Dear Juan Carlos,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found our location near the Olympiastadion convenient. Your kind words inspire us to continue providing excellent service. We hope to welcome you back soon for another great experience.Best regards,Your Team at Select Hotel Berlin Spiegelturm
