Ratings based on 458 Verified Reviews

4.2 out of 5
82% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Smell of smoking

Posted 16 Dec 2023 on Hotels
The first thing that you notice is that public area such as the foyer and lifts smell of smoke. However - great location.
3 out of 5
by A verified traveler

Posted 15 Aug 2023
Fridge is not working. There is no Air condition, when you open window is very noisy, very close to street. Hotel 3 stars maximum. Staff very helpfull. Expensive car park 25€/d.
5 out of 5
by A verified traveler

Great location, clean hotel.

Posted 15 Nov 2022 on Hotels
Great central location for the first time exploring Berlin. Everything was very clean and seemed newly updated. The staff was super helpful. We opted against the breakfast buffet since it seemed a little pricy but we did go one time for it paying separately and it had a great variety of breakfast options.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2022 on Hotels
5 out of 5
by A verified traveler

Posted 3 Oct 2022 on Hotels
Comment from Hotel Management
14 Oct 2022 by Ihr relexa hotel Team, Hotel Management
Vielen Dank für Ihre Wertschätzung.
5 out of 5
by A verified traveler

Posted 22 Jul 2022
N/A
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2020
4 out of 5
by A verified traveler

Good hotel!

Posted 13 Feb 2020 on Hotels
The hotel is good, clean and quiet!
Comment from Hotel Management
21 Feb 2020 by cmolzen, Hotel Management
thank you for the review
5 out of 5
by A verified traveler

Posted 31 Dec 2019
I loved my stay here. They gave me a room facing the park. The big windows open out so that would be quite nice in the summers. They also gave me a room earlier than their checkin time. The one thing that I was wondering about was why they had to charge me €2 to use the sauna when I thought it was free to use for guests.
Comment from Hotel Management
6 Jan 2020 by cmolzen, Hotel Management
thank you
2 out of 5
by A verified traveler

Disappointing hotel best avoided

Posted 2 Dec 2019 on Hotels
Tired and disappointing room in a very average hotel. Even the service was poor. There are definitely much better options for the money. All in all not a good choice at all.
Comment from Hotel Management
4 Dec 2019 by Lena Leschkowski, Hotel Management
Dear Andrew, thank you for taking the time to give us feedback. Could you please describe what you were missing in the room? We will try to improve our service and will talk about your experience internally as we get positive feedback regarding our service often this seems to be an exception. Kind regards your relexa team