Ratings based on 971 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
Quiet, easy access to public transportation
Comment from Hotel Management
1 Oct 2024 by Park Plaza Berlin Team, Hotel Management
Dear Guest,Thank you for your feedback. We are glad to know that you enjoyed our central location. We hope you could enjoy Berlin on its fullest thanks to it. We would be delighted to welcome you back soon for another enjoyable experience.Kind regards,Park Plaza Berlin Team
by A verified traveler
Posted 19 Aug 2024
Had to book this hotel last minutes and i wasn't disappointed at all. Clean rooms, comfy beds and helpful staff
Comment from Hotel Management
20 Aug 2024 by Park Plaza Berlin Team, Hotel Management
Dear Guest,Thank you for such a kind review. We are glad to see that you had a wonderful stay and we managed to fulfill your expectations. It is very nice to know that you were happy with your room, your bed and the service provided by our great team. We hope to welcome you again for another lovely stay in the capital.Kind regards,Park Plaza Berlin Team
by A verified traveler
Berlin stay
Posted 12 Aug 2024 on HotelsReally good stay. Excellent location near everything we needed to get to. Lovely comfortable room. Good size and excellent bathroom
Comment from Hotel Management
14 Aug 2024 by Park Plaza Berlin Team, Hotel Management
Dear Guest,Thank you very much for your positive review. It is always nice to read when guests are completely satisfied with their stay and appreciate the location, as well as the comfortable room. It would be a great pleasure for us to welcome you again.Kind regards,Park Plaza Berlin Team
by A verified traveler
Posted 26 Jul 2024
Good hotel , no Air c
Comment from Hotel Management
29 Jul 2024 by Park Plaza Berlin Team, Hotel Management
Dear Guest,Thank you for your positive review of your stay with us and for taking the time to leave it. We are always very pleased to receive positive feedback from our guests and that you generally felt comfortable in our hotel. We would like to apologise for the inconvenience and would be very happy to welcome you again.Kind regards,Park Plaza Berlin Team
by A verified traveler
Posted 16 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Park Plaza Berlin Team, Hotel Management
Dear Guest,Thank you for the perfect rating. We are truly happy to know that you had an enjoyable stay and that we managed to fulfill your expectations. We hope to have the possibility to welcome you again on your next trip to the capital.Kind regards,Park Plaza Berlin Team
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Park Plaza Berlin Team, Hotel Management
Dear Guest,Thank you for taking the time to rate our hotel. It is wonderful to see that you were satisfied with your stay and had a great time in Berlin. It would be a pleasure to welcome you again in the future.Kind regards,Park Plaza Berlin Team
by A verified traveler
Posted 15 Jul 2024
Interior design is weird…
Comment from Hotel Management
15 Jul 2024 by Park Plaza Berlin Team, Hotel Management
Dear Guest,We appreciate you taking your time to share your feedback in regards to your recent stay with us. It is nice to know that you had a satisfactory time with us overall. We would have liked to know more about why you didn't like the interior design so much. With the hope to get another opportunity to welcome you again, we are sending you our best regards.Park Plaza Berlin Team
by A verified traveler
Posted 4 Jul 2024
Good service. Decent budget hotel. Bed was too hard, no top sheets. Air conditioning doesn’t work
Comment from Hotel Management
9 Jul 2024 by Park Plaza Berlin Team, Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us. We are glad to see that you were satisfied with the service provided. However, we regret not having reached your expectations in some aspects of your stay. Rest assured that your comments are taken very seriously and will be forwarded to the relevant departments to internally discuss possible improvements. We hope that beside these negative encounters, you give us another chance to convince you of our hotel.Best regards,Park Plaza Berlin Team
by A verified traveler
Traveler
Posted 8 Jun 2024 on HotelsThe hotel is conveniently situated close to Ku’damm and all Berlin attractions. The facility itself not modern, would need essential renovation. When you do not plan to spend a lot of time in your room, will be ok. Nice breakfast restaurant, good service.
A big drawback - no parking available you need to use public parking (it’s not evident from the info on their website).
The street is quite busy and a lot of noise from ambulances when they pass just in front of your window. Air conditioning does not work properly.
Comment from Hotel Management
11 Jun 2024 by Park Plaza Berlin Team, Hotel Management
Dear Guest,Thank you for taking the time to leave us a review. It is nice to see that you liked the location, as well as the good service. As we do not want to provide our guests with false information, the website indicates that parking spaces are available on the street. If there has been any misunderstanding, we would like to apologise. If you have any questions, please always contact our reception team, who will always find a solution. It would be our pleasure to welcome you back for another stay in Berlin.Best regards,Park Plaza Berlin Team
by A verified traveler
Lovely break
Posted 28 May 2024 on HotelsGood check in, clean room, very quiet, great breakfast and lovely staff.
Room coffee pod machine was unusable because it wasnt clean unfortunately.
Bed comfortable and location was perfect as underground was only 10 minute walk
Comment from Hotel Management
29 May 2024 by Park Plaza Berlin Team, Hotel Management
Dear Guest,Thank you for your review via Expedia and we are pleased that you enjoyed your stay overall, as this is our aim. It would be wonderful to welcome you again.Kind regards,Park Plaza Berlin Team
