Ratings based on 43 Verified Reviews
4.4 Room cleanliness
3.9 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2024
The apartment is big but a weird layout. The TV faces the stove/sink area, theres nothing to sit and watch a part from a very tini table wirh 2 plastic chairs. The whole place is gray.
Comment from Hotel Management
22 Oct 2024 by Nena Apartments Moritzplatz, Hotel Management
Dear Angelo,Thank you for taking the time to share your feedback. We're glad that you appreciated the spaciousness of our apartment. We regret to hear that the layout and decor did not meet your expectations. Your insights are valuable to us as we continually strive to improve our guest experience. Lovely regards,Yours Nena Apartments Team
by A verified traveler
Kruzeburg apartment
Posted 12 Sep 2024 on HotelsGreat property, perfectly located for exploring Kruzeburg. Everything you could need for a comfortable stay, clean & very well equipped apartment. Desk staff are friendly and informative, wouldn't hesitate to stay again.
Comment from Hotel Management
22 Oct 2024 by Nena Apartments Moritzplatz, Hotel Management
Dear Andrew,We greatly appreciate your positive feedback. It's delightful to hear that you found our location perfect for exploring Kreuzberg and that you found our apartment well-equipped and clean. We're also glad that our staff left a good impression on you. We look forward to welcoming you again at Nena Apartments.Lovely regards,Yours Nena Apartments Team
by A verified traveler
No AC
Posted 10 Sep 2024 on HotelsSuper hot, no AC. Couldn't sleep
Comment from Hotel Management
22 Oct 2024 by Nena Apartments Moritzplatz, Hotel Management
Dear Yannick,We appreciate your feedback and apologise for any discomfort experienced due to the lack of air conditioning. We understand how important a good night's sleep is and we sincerely regret that your rest was disturbed. We will certainly bear your comments in mind as we continually strive to improve our services. Lovely regards,Yours Nena Apartments Team
by A verified traveler
Great apartment and reasonable price
Posted 28 Apr 2024 on Hotelsby A verified traveler
Posted 6 Feb 2024
The ladies at the front Desk were very helpful
by A verified traveler
Posted 28 Jan 2024
I have stay at Nena Apartments several times and it’s always smooth and clean. The location is great for walking to restaurants and bars in Kreuzberg, but it’s just off the main roads and it’s back from the street so it stays quiet. I’m sure I’ll be back again.
by A verified traveler
Terrible place
Posted 16 Oct 2023 on HotelsDuring my stay, I encountered several inconveniences that made my experience less than pleasant. Firstly, there was no room service available, and the absence of air conditioning in the sweltering summer heat was a considerable discomfort. To address this issue, I had to engage in negotiations with the receptionist to obtain a fan, and even then, the fan they provided was broken, necessitating my own repairs.
In addition, the bed in my room was far from comfortable, resulting in me waking up each morning feeling exhausted. Furthermore, the room itself was relatively small, which added to the overall sense of confinement.
Over the course of my six-night stay, I found myself eagerly counting down the days until my departure, primarily due to these subpar accommodations.
Comment from Hotel Management
5 Nov 2023 by Nena Apartments , Hotel Management
Herzlichen Dank für Ihre Bewertung. Wir werden sie berücksichtigen, um sie weiter zu verbessern.
by A verified traveler
Posted 5 Oct 2023
Comment from Hotel Management
11 Oct 2023 by Nena Apartments , Hotel Management
Vielen Dank für Ihre Bewertung.
by A verified traveler from Vancouver
Posted 25 May 2023
We had two great nights in the apartments. The place is perfectly located. A metro station is a block away. The room itself was clean and very comfortable. Check in was very simple.
Comment from Hotel Management
25 May 2023 by Nena Apartments , Hotel Management
Herzlichen Dank für Ihre Bewertung. Es freut uns zu hören, dass Sie einen guten Aufenthalt hatten.
by A verified traveler
Posted 15 Apr 2023 on Hotels
All perfect
Comment from Hotel Management
16 Apr 2023 by Nena Apartments , Hotel Management
Thank you very much for your comment. We are happy to hear that you had a good stay. We look forward to welcoming you again.Nena Apartments Team
