Ratings based on 977 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
good hotel
Comment from Hotel Management
8 Oct 2024 by LF, Hotel Management
Dear saosuay,thank you so much for this amazing rating.I am glad you enjoyed your stay to the fullest and we are looking forward welcoming you back soonWith kind regardsLisa FlechsigGuest Experience Manager
by A verified traveler
Posted 5 Oct 2024
Great room, excellent breakfast and friendly staff. Bar staff also friendly and efficient.
Comment from Hotel Management
8 Oct 2024 by LF, Hotel Management
Dear jeanine,Wow, thank you so much for this amazing feedback and rating.I am glad you enjoyed your stay to the fullest and we are looking forward welcoming you back soonWith kind regardsLisa FlechsigGuest Experience Manager
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
4 Oct 2024 by a, Hotel Management
Dear Daljinder,thanks for your review - we appreciate that you took the time to share your feedback with us.With kind regardsAnthony DelabyRooms Division Manager
by A verified traveler
Posted 1 Oct 2024
Perfect area and hotel,especially for Berlin marathon
Comment from Hotel Management
4 Oct 2024 by Anthony Delaby, Hotel Management
Dear Eric,thank you so much for your review!Indeed our hotel is perfectly located for the Marathon and we are always proud to accommodate a lot of participants!Hope to see you soon again!With kind regardsAnthony DelabyRooms Division Manager
by A verified traveler
Posted 10 Sep 2024
We had a very good stay at this hotel. Our room was big and very well equipped. The hotel was quiet and it easy to get the bus to and from the hotel out front. There are not a lot of dining options in the area. The breakfast at the hotel was fantastic. We particularly enjoyed the freshly cooked eggs and omelettes to order. We would recommend and would certainly stay again. Thanks for a great stay!
Comment from Hotel Management
26 Sep 2024 by LF, Hotel Management
Dear Maria,WOW, thank you so much for this amazing feedback and your recent stay with us.I am glad you enjoyed your stay and we are looking forward welcoming you back soon.With kind regardsLisa FlechsigGuest Experience Manager
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
9 Sep 2024 by LF, Hotel Management
Dear Florian,thank you for your recent stay.It seems like you did not enjoy your stay. May I ask you for a more detailed feedback? I am happy hearing from you (lisa.flechsig@ihg.com)With kind regardsLisa FlechsigGuest Experience Manager
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Anthony Delaby, Hotel Management
Dear Dan,thanks a lot for your review - we appreciate that you took the time to share your feedback with us.We hope to see you soon!With kind regardsAnthony DelabyRooms Division Manager
by A verified traveler
Posted 31 Aug 2024
Very clean. quiet and easy to walk to Tiergarten. Lovely staffs.
Comment from Hotel Management
2 Sep 2024 by Anthony Delaby, Hotel Management
Dear Joseph,Thank for taking the time to share your feedback with us.We are glad to read that you enjoyed your stay with us.With kind regardsAnthony DelabyRooms Division Manager
by A verified traveler
Posted 24 Aug 2024
Hotel was beautiful, everything was to a high standard, I was only disappointed that there was an extra charge to use the pool.
Comment from Hotel Management
26 Aug 2024 by Anthony Delaby, Hotel Management
Dear Nicola,thank you for your review, we are happy to read ally our positive comments.With kind regardsAnthony DelabyRooms Division Manager
by A verified traveler from Kingston
Posted 23 Aug 2024
Great buffet breakfast
Location was good
Comment from Hotel Management
26 Aug 2024 by Anthony Delaby, Hotel Management
Dear Joan,thank you for your great review -we are happy that you enjoyed your stay with us!With kind regardsAnthony DelabyRooms Division Manager
