Ratings based on 851 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
The hotel is clean, comfortable and well maintained. However there is an issue with the regulation of water temperature when you shower, showers don’t appear to have a thermostat and therefore the temperature fluctuates between boiling hot, to freezing cold a number of times whilst taking a 5 min shower. I tolerated this for 5 days in different rooms. I moved to a different room, as I was put in a street facing adjoining room. Adjoining rooms are EXTREMELY noisy. It doesn’t matter if you booked months prior and requested a quiet room, it’s allocated on the day, so the earlier you check in the more options you might have. I found all but one receptionist polite and helpful, one of the receptionists was consistently cold, abrupt and unhelpful, borderline rude. Also the breakfast is something like 17 euros per day, which is expensive. There are a lot of nice cafes in the area, I get why people run to the petrol station out front for food now!
by A verified traveler
Posted 18 Oct 2024
I had a pleasant stay, but just a couple of small inconveniences: there was no in-room kettle, so I had to go down to reception for hot water or tea, which wasn't very convenient. Also, the hair dryer being fixed in the bathroom made it a bit tricky to use when someone else was showering.
by A verified traveler
Posted 8 Sep 2024
Was ok but saying you have AC when you do not is unacceptable
by A verified traveler
Posted 19 Aug 2024
Great location, close to public transportation, restaurants, coffee shops, supermarkets, walkable. Right next to a little park/former cemetery that is a little oasis in this otherwise busy neighborhood. Hotel was clean, rooms small but functional, staff super nice and helpful.
by A verified traveler
Posted 27 Jul 2024
by A verified traveler
Posted 24 Jul 2024
by A verified traveler
Posted 18 Jul 2024
by A verified traveler
Posted 13 Jul 2024
Convenient - just 2 tram-stops from Alexanderplatz. Basic, clean - all you need really. Bar but late evening arrival eating opportunities in area limited. The garage next-door does bockwurst brotchen for the desperate.
by A verified traveler
Posted 6 Jul 2024
by A verified traveler
Posted 30 Jun 2024
Close to a petrol station
