Ratings based on 924 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
There is no coffee pot, 2nd pillow or blanket in the room. We had to give a credit card to get a coffee pot. Staff was nice, but not really friendly. Basic hotel
by A verified traveler
Posted 12 Nov 2024
Position near to rail/trams very easy to get around
by A verified traveler
Posted 3 Nov 2024
Safe and quiet
by A verified traveler
Posted 30 Oct 2024
Clean modern rooms. Bed was really comfortable.
Helpful staff. Great location for public transit.
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
6 Oct 2024 by Katharina Front Desk Manager Administration, Hotel Management
Dear William,Thank you for taking the time to leave us a great review! We are very pleased to hear that you had a positive experience with our ibis hotel. Your feedback is invaluable to us and we appreciate your support. If you have any suggestions or additional comments, please feel free to contact us at any time. We look forward to welcoming you back in the future!Best regards
by A verified traveler
Posted 11 Sep 2024
Very nice staff. Very nice room. Accommodating when I needed a phone charger and when I needed to store my things for the day. Clean facilities. Felt very safe. Would book again.
Comment from Hotel Management
15 Sep 2024 by Katharina Front Desk Manager Administration, Hotel Management
Dear Angelee,Thank you for taking the time to leave us a great review! We are very pleased to hear that you had a positive experience with our ibis hotel. Your feedback is invaluable to us and we appreciate your support. If you have any suggestions or additional comments, please feel free to contact us at any time. We look forward to welcoming you back in the future!Best regards
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Katharina Front Desk Manager Administration, Hotel Management
Dear Amanda,Thank you for taking the time to leave us a great review! We are very pleased to hear that you had a positive experience with our ibis hotel. Your feedback is invaluable to us and we appreciate your support. If you have any suggestions or additional comments, please feel free to contact us at any time. We look forward to welcoming you back in the future!Best regards
by A verified traveler
Posted 4 Sep 2024
Excellent location and great breakfast. Highly recommend!!
Comment from Hotel Management
6 Sep 2024 by Katharina Front Desk Manager Administration, Hotel Management
Dear Young Choon,Thank you for taking the time to leave us a great review! We are very pleased to hear that you had a positive experience with our ibis hotel. Your feedback is invaluable to us and we appreciate your support. If you have any suggestions or additional comments, please feel free to contact us at any time. We look forward to welcoming you back in the future!Best regards
by A verified traveler from Forest Lake, Brisbane
Posted 23 Aug 2024
The only thing I would have liked in the room was a Bar Fridge to keep water and other things cold including some medications and tea & coffee making facilities.
Comment from Hotel Management
23 Aug 2024 by Katharina Front Desk Manager Administration, Hotel Management
Dear Peter,Thank you for your kind feedback! I am pleased to hear that you enjoyed your stay with us.In relation to your comment regarding the mini fridge and tea/coffee making facilities in the room, I am sorry that this affected your stay. We do offer a selection of teas and coffees in the lobby area. Drugs can be left with us at reception to cool. Please note that this is part of our hotel policy.I am pleased that this point did not greatly affect your overall impression and that you had a very pleasant stay. Next time you are with us, please do not hesitate to contact us directly so that we can ensure that your stay is even more enjoyable. Thank you again for your feedback and best regards!Best regards,
