Ratings based on 665 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Novotel Suites Berlin City Potsdamer Platz, Hotel Management
Dear David, Thank you for sharing your feedback. We appreciate your input and hope to welcome you back for an improved experience. Best regards, ibis Berlin City Potsdamer Platz
by A verified traveler
Posted 14 Sep 2024
I liked the helpful staff.
Comment from Hotel Management
27 Sep 2024 by Ibis Team, Hotel Management
Dear Alida, thank you for highlighting our helpful staff. We appreciate your kind words and hope to welcome you back soon. Best regards, ibis Berlin City Potsdamer Platz.
by A verified traveler
Posted 28 Aug 2024
Comment from Hotel Management
27 Sep 2024 by Ibis Team, Hotel Management
Dear Sandeep, Thank you for your positive rating. We appreciate your feedback and hope to welcome you back soon. Best regards, ibis Berlin City Potsdamer Platz
by A verified traveler
Posted 17 Aug 2024
The hotel is just good and reasonable. It is unfortunate I was given a room that is close to an elevator.
Comment from Hotel Management
21 Aug 2024 by ibis Berlin City Potsdamer Platz, Hotel Management
Dear Kohei, we appreciate your feedback. We apologize for the inconvenience caused by the proximity of your room to the elevator. Your comfort is important to us. We hope to welcome you back for an improved experience. Best regards, ibis Berlin City Potsdamer Platz
by A verified traveler
Posted 15 Aug 2024
Hotel was in a good location, nice clean room.
Comment from Hotel Management
21 Aug 2024 by Ibis Team, Hotel Management
Dear Heather Frances, Thank you for your positive review. We are delighted to hear that you enjoyed our hotel's convenient location and clean rooms. We look forward to welcoming you back soon. Best regards, ibis Berlin City Potsdamer Platz
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by ibis Berlin City Potsdamer Platz, Hotel Management
Dear Filips, thank you for your positive rating. We appreciate your feedback and look forward to welcoming you back soon. Best regards, ibis Berlin City Potsdamer Platz
by A verified traveler
Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by ibis Berlin City Potsdamer Platz, Hotel Management
Dear Darren, thank you for your positive rating. We appreciate your feedback and look forward to welcoming you back soon. Best regards, ibis Berlin City Potsdamer Platz
by A verified traveler
Posted 16 Jul 2024
Comment from Hotel Management
15 Aug 2024 by ibis Berlin City Potsdamer Platz, Hotel Management
Dear Richard, We appreciate your feedback and regret any inconvenience. Your comments will help us improve. Thank you for sharing your experience. Best regards, ibis Berlin City Potsdamer Platz
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by ibis Berlin City Potsdamer Platz, Hotel Management
Dear Wayne, thank you for your positive rating. We appreciate your feedback and look forward to welcoming you back soon. Best regards, ibis Berlin City Potsdamer Platz
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by ibis Berlin City Potsdamer Platz, Hotel Management
Dear Rebecca, thank you for your positive rating. We appreciate your feedback and look forward to welcoming you back soon. Best regards, ibis Berlin City Potsdamer Platz
