Ratings based on 210 Verified Reviews

3.3 out of 5
61% of guests recommend
3.5 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 13 Oct 2024
The lack of trust coming from the hotel staff truly affects the guest's experience.
1 out of 5
by A verified traveler

Nothing Royal here !!!

Posted 26 Apr 2024 on Hotels
I thoroughly recommend that you DO NOT stay here. An absolutely awful hotel, with frosty, bordering on rude staff who couldn't give a damn. The room is old and musty smelling, despite the window having been left open in the hope of clearing the smell, it needs a massive facelift here. The beds are cheap with bad mattresses and the shower head wouldn't face downwards and fell off when moved or turned on. The internet was so slow it was like being in 1995 and it was impossible to work on. They charged €85 and didn't offer breakfast. When I complained about the internet the receptionist just shrugged at me as if she really couldn't care less. There is, however a fairly good Greek restaurant just round the corner and an Edeka and Aldi right there. This is an absolutely shocking hotel that should be ashamed of the service and state of the place for what they charge. Life is short, so really, stay somewhere/anywhere else.
2 out of 5
by A verified traveler

Posted 29 Aug 2023
Hotel looks like stuck in 90 s ,,staff dont speak english a word .good thing is close to railway if you need reach Central berlin
3 out of 5
by A verified traveler from Brenchley, Kent

Posted 18 Jun 2023
Hotel location is rather far from city centre and hotel is very shabby and tired, needs serious updating.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Mar 2023 on Hotels
5 out of 5
by A verified traveler

Posted 20 Mar 2023
Will be back)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2022 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2019 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2019 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jul 2019 on Orbitz