Ratings based on 91 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Staff were extremely helpful and friendly! I would highly recommend this place and will stay again.
Comment from Hotel Management
29 May 2024 by Noah , Hotel Management
Thank you for your kind words. We are looking forward to welcoming you again. Many greetings from Berlin
by A verified traveler
Posted 8 Apr 2024
Great location.central to everything. Safe location.
Comment from Hotel Management
10 Apr 2024 by Kristin (Garden Boutique Hotel), Hotel Management
Thank you Denny. We look forward to having you at the hotel again.
by A verified traveler
Posted 30 Nov 2023
by A verified traveler
Posted 10 Aug 2023
We arrived at the hotel at 8pm and it was locked up, reception area was gated. The sign had a number to call to contact the hotel with problems. We had no wifi so we went to the cafe across the street to ask to use their wifi. After trying multiple times to contact someone we gave up. We had a confirmed room and no way to get in. After a couple of hours I read a line at the bottom of my confirmation sheet which said I would get an email with an access code 48 hours prior to arrival. We had been traveling longer than that and I had no way of getting emails in another country. So them sending it was of no use. I had to text my husband in the states, have him get into my email and text me the access code. So after 2 hours of stress and looking for another hotel we were finally able to get into the hotel. The note with our key said our room was on the 2nd floor, it was on the 3rd, and no elevator. There was no one to help with info on parking, dining or the city. I was worried about the car all night. The next day' I was told that they weren't fully booked so they didn't staff the desk after 4. It was a very frustration experience. The room however was comfortable. Maxi the cat, however, was no where to be seen. I probably wouldn't stay there again, only because of the stress they put us through. But the room itself and the hotel was pleasant.
by A verified traveler
Posted 23 Feb 2023 on Hotels
Comment from Hotel Management
25 Feb 2023 by Stefanie, Hotel Management
Thanks Mark for 10 of 10 points :)Hope to welcome you again - BestStefanie
by A verified traveler
Posted 4 Jan 2023
Lots of character excellent location.
Comment from Hotel Management
7 Jan 2023 by Stefanie , Hotel Management
Dear Chitra,so grateful to read your feedback!Hope to welcome you again soon.Best,StefanieGuest Relations ManagerGarden Boutique Hotel Berlin
by A verified traveler
Posted 20 Oct 2022 on Hotels
Comment from Hotel Management
25 Oct 2022 by Stefanie, Hotel Management
Dear guest,thanks so much for your great feedback- we really appreciate it.Best,
by A verified traveler
Posted 21 Sep 2022
by A verified traveler
Posted 1 Nov 2021
What a treat! Wished it was Spring or early Fall or even Summer. The inside patio and gardens with a pond and koi is fabulous. Great breakfast. Very quiet. Has a lot of charm.
Comment from Hotel Management
1 Nov 2021 by Stefanie Frehse, Hotel Management
Dear Hans Jürgen,
we really appreicate your wonderul feedback ! Thanks so much.
We hope to see you soon again here and wish you all the best.
Best regards
Stefanie
Guest Relations Manager
Garden Boutique Hotel Berlin
by A verified traveler
Fairly basic accommodation in a good location.
Posted 10 Oct 2019 on HotelsAn interesting place to stay in the old “East Berlin”, the hotel reminiscent of that era. It had a beautiful garden, which we couldn’t enjoy due to wet cold weather. Note though, this hotel has no lift or laundry service, although on it’s site here it says it has both. We are an older couple and having a lift is important to us when travelling with luggage. Fortunately the staff assisted us. I however had a recent knee injury and found the stairs a bit of a challenge.
Comment from Hotel Management
11 Nov 2019 by Stefanie, Hotel Management
Dear Ray,
Thank you very much for your review of our Garden Boutique Hotel.
We are very happy that you enjoyed your stay with us and in general the time in Berlin.
Our Hotel was built in 1845 and is under protection. So we are as per law not allowed to install a lift in the house.
A lift would also not really fit (sty wise & space wise).
We are wishing you all the best and hope to welcome you again in the near future.
Kind regards
