Ratings based on 990 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Mostly positives to stay here
Posted 18 Aug 2024 on HotelsI dropped off my bags early before checking.They stored it. Great location. Easy access into the vity via tram or U/S bahn. 6 mins wslk from shopping mall. RTger noisy as its opposite a rock climbing centre an lots of people talking loud in street at all hours
Comment from Hotel Management
5 Sep 2024 by Citylight Hotel Berlin, Hotel Management
Thank you for your feedback. We are happy to hear that you enjoyed your stay overall. Please next time ask for a room to the back or let the reception know while you are here. That way we could have taken care of it immediately. Best regardsCitylight Hotel Berlin
by A verified traveler
Posted 30 Jul 2024
It would have been nice had it been air conditioned, but it had comfy beds and worked for our family. The breakfast was okay, a little overpriced but was fine.
It was just hidden enough that we didn't know how close it was to Gesundbrunnen station and kaufpark, perhaps the hotel should point that out for food options?
Comment from Hotel Management
2 Sep 2024 by Citylight Hotel Berlin, Hotel Management
Thank you for your feedback. We are happy you enjoyed your stay with us!Best regards
by A verified traveler
Posted 19 Jul 2024
I had forgotten that "familien" meant more for families. This is bare bones hotel but they had beer, wine, and a fantastic breakfast. A little shady neighborhood but very convenient to metro and dining!
Comment from Hotel Management
28 Jul 2024 by Citylight Hotel Berlin, Hotel Management
Thank you for your feedback. Yes, as a family hotel we are specialised in families. We are happy you enjoyed your stay with us, even though you had different expectations and would be glad to welcome you again.
by A verified traveler
Posted 18 Jul 2024
It was cheap considering the euro finals were in Berlin at the time. Clean, quiet, accessible location
Comment from Hotel Management
28 Jul 2024 by Citylight Hotel Berlin, Hotel Management
Thank you for your positive feedback. We are ahppy you enjoyed your stay with us. Best regards
by A verified traveler
Posted 14 Jul 2024 on Hotels
Disappointed with no shower gel supplied in the bathroom
Toilet paper cheap and nasty
No milk in room to make coffee
Mini bar un stocked
Comment from Hotel Management
17 Jul 2024 by Citylight Hotel Berlin, Hotel Management
Dear guest, we do supply shower gel in the rooms, we are sorry, in case we have made a mistake. Please note that a minibar and coffee facilities can be booked with our comfort category. Please contact the reception next time. We could have offered you shower gel and maybe even a comfort room if availble, if we had knows. We hope you enjoyed your stay with us in any case.
by A verified traveler
Posted 7 Jul 2024 on Hotels
Adequate place to stay.
Comment from Hotel Management
28 Jul 2024 by Citylight Hotel Berlin, Hotel Management
Thank you for your feedback. We are happy you enjoyed your stay with us. Best regards
by A verified traveler
Posted 5 Jul 2024 on Hotels
great stay for teh euros, in a conveneient location to city and stadium as the nearest station is well placed, but beware it is a 20 min walk to thestation
Comment from Hotel Management
17 Jul 2024 by Citylight Hotel Berlin, Hotel Management
Dear guest, thank you for your feedback. We are happy to hear, you enjoed your stay with us. Usually it takes 5-7 Minutes to walk to Gesundbrunnen train station.Maybe you walked from or to a different station which is further away.
by A verified traveler
Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
30 Jun 2024 by Citylight Hotel Berlin, Hotel Management
Thank You for the visit. Hope to see you again.
by A verified traveler
Posted 22 Jun 2024
Clean, spacious, welcoming staff. The breakfast was perfect, good varieties. I would go back.
Comment from Hotel Management
30 Jun 2024 by Citylight Hotel Berlin, Hotel Management
Thank you forthe kind words. We enjoyed having you as well. Hoping to see you again soon. Best regards.
by A verified traveler
Posted 26 May 2024 on Hotels
Excellent. Room was clean, breakfast was tasty. Recommended.
Comment from Hotel Management
26 May 2024 by Front Office Team, Hotel Management
Dear Guest,thank you for your review.
