Ratings based on 2 Verified Reviews
5.0 Room cleanliness
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2021 on Hotels
Comment from Hotel Management
7 Jun 2021 by Berkeley Springs Cottage Rentals, Hotel Management
Thank you Marcia for staying with us at Cabin at Sleepy Creek. We were pleased to be able to host you and your guests. We hope you enjoyed your time at the property and will come back and visit us again.
by A verified traveler
Posted 3 Aug 2023
I don't like to give bad comments but, in general, the property is nice, but in the description it mentions having a pool among the services it offers, but that pool does not exist, this was disappointing because it is one of the main reasons why I booked , also the beds have bedbugs omg I'm still itching from the more than 20 bites all over my body. 🙁
Comment from Hotel Management
4 Aug 2023 by Samuel - Berkeley Springs Cottage Rentals , Hotel Management
Hi Claudia, We're sorry to hear you didn't enjoy your stay. Regarding the pool it seems there was a software error on Expedia and we have reached out to resolve it. We do have the cabin on quarterly treatment and mosquitoes are active at this time We unfortunately, didn't hear from you about any pest issues during your stay. If we had we would have taken steps to address these concerns, as we are currently. We apologize again for any inconvenience and hope you have a wonderful day.
