Ratings based on 264 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Nov 2024
The place is in a wonderful location and very beautiful old hotel. Maybe don’t go on the days of carnival if you want to sleep. We were not offered any VIP service as Expedia said. Darci hotel manager was very friendly. We were supposed to be given free one drink every night but only got it once. I believe the young woman on front desk was in training and a lot got missed in the process. However, it is a very nice place to stay. I would recommend eating in a small cafe for breakfast as there are many and it is great to eat in small local restaurants.
5 out of 5
by A verified traveler

Posted 29 Oct 2024
This Old and historic building is clean, good breakfast and comfortable bar. Great location to visit during Liberation events and access to many cafes.
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Beautiful Historic Property
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Great hotel, at a good price with very friendly and helpfull staff
5 out of 5
by A verified traveler from Rochester

Posted 30 Aug 2024
Great location in the town and very close to an underground car park (which is a bit expensive for a longer stay). Comfortable beds and quiet rooms at the rear of the building. Great breakfast freshly prepared and attentive staff. Room was clean and well equipped, a bit dusty in places so was probably between regular deep-cleans. A more robust filtration system on the kitchen exhaust would help reduce cooking odours from reaching rooms at the top of the building (a maintained pocket, UV & carbon filter system would do the trick). Highly recommend.
5 out of 5
by A verified traveler

Fabulous hotel, fascinating history

Posted 27 Aug 2024 on Hotels
We absolutely loved the hotel. Superb breakfast and bar. Windows well sealed so we weren't disturbed by the (fun) music gig in main square
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 1 Jul 2024
Location
4 out of 5
by A verified traveler

Posted 7 Apr 2024
We enjoyed our stay at the hotel finely. We did unfortunately have to change rooms due to a buzzing noise from the refrigeration system. Fortunately, this went easily and we were upgraded to one of the suites. It should be mentioned that the front of the hotel and restaurant 1937 both look fantastic but the experience towards and in the rooms is authentic and somewhat dated.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
I had a great time staying at the Grand Hotel. Parking was a bit out of the norm for me, but I’d recommend calling ahead of time to get the parking address for their customers and go straight there. The roads were blocked to gain access to the front of the building. Overall, very friendly staff and a clean room. I would stay here again in the future.