Ratings based on 937 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
Location was excellent. Staff were mostly helpful. Rooms were terribly small and had only two plugs. One was at the desk at the foot of the bed, which was not helpful for plugging in a CPAP machine, the other was at floor level across from the bathroom. No plug near the bed.
Comment from Hotel Management
19 Dec 2024 by Emil Mongstad Rosnes, Hotel Management
Hello Linda!Thank you tor the nice review!Sorry for the inconvenience regarding lack of plugs in the room, we will look into adding more plugs.RegardsEmil Mongstad RosnesFront Office Manager
by A verified traveler
Posted 25 Nov 2024
great breakfast, but repeated network issues.
Comment from Hotel Management
29 Nov 2024 by Team Byparken, Hotel Management
Dear Stephan, Thank you very much for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience during your stay, but had repeated network issues. Our team strives to provide the highest level of comfort and service for all our guests, and your kind words are a great motivation for us. We look forward to welcoming you back in the future and providing you with an equally enjoyable stay. Best regards, Scandic Byparken
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Team Byparken, Hotel Management
Hei Torstein, tusen takk for at du tok deg tid til å gi oss tilbakemelding om oppholdet ditt. Vi setter pris på tilbakemeldingen din! Det er svært beklagelig å høre at oppholdet ditt ikke levde opp til forventningene. Ønsker deg en riktig god helg, og vi håper vi får muligheten til å ønske deg velkommen tilbake til oss i fremtiden.
by A verified traveler
Posted 19 Oct 2024
Brilliant hotel. Very clean, staff very polite. Area around hotel has a few bars so was quite loud on a weekend, but would definitely stay there again
Comment from Hotel Management
22 Oct 2024 by Sonja, reception, Hotel Management
Hello Benjamin.Thanks for staying at Scandic ByparkenThanks for your feedback, just a tip, next time you can ask for a room, in to the backyard, they are a little more quiet,,Welcome back another time,Best regards
by A verified traveler
Posted 10 Oct 2024
Lo mejor: La ubicación y el desayuno
Comment from Hotel Management
16 Oct 2024 by Sonja, reception, Hotel Management
Thanks for your feedbackwe appreciate it.Welcome back another timeBest regards
by A verified traveler from Otis
Posted 15 Sep 2024
The room was cozy and efficient. Great view! Breakfast was amazing and made a great start to the day. Staff was very professional and polite. Definitely would stay here again!
Comment from Hotel Management
24 Sep 2024 by Emil Mongstad Rosnes, Hotel Management
Hello Amy!Thank you for the review! We hope to see you in the future. Regards Emil Mongstad Rosnes Front Office Manager
by A verified traveler
Posted 9 Sep 2024
Perfect location . Easy walking to all the sights of Bergen. Very helpful staff. Wonderful breakfasts. This was our second stay.
Comment from Hotel Management
24 Sep 2024 by Emil Mongstad Rosnes, Hotel Management
Hello Nadya!Thank you for the review! We hope to see you in the future. Regards Emil Mongstad Rosnes Front Office Manager
by A verified traveler
Posted 5 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by Emil Mongstad Rosnes, Hotel Management
Hei!Tusen takk for tilbakemeldingen! Vi håper å se deg i fremtiden! Mvh Emil Mongstad Rosnes Front Office Manager
by A verified traveler
Posted 4 Sep 2024
Quiet clean room with v. good shower pressure and temp. Very convenient to town and to end of Light Rail from airport. Very good breakfast. Staff all helpful and pleasant.
Room lighting is a bit patchy, and T.V. had limited choice of chanels that worked.
Other than breakfast we didn't use restaurant, and also gave gym a miss, so can't comment on those. Overall, very happy and would stay there again.
Comment from Hotel Management
24 Sep 2024 by Emil Mongstad Rosnes, Hotel Management
Hello Joseph!We're glad that you found the room comfortable and convenient, with good amenities like a powerful shower and a central location. Your appreciation for our helpful staff is also much appreciated.We'll take note of your comments about the room lighting and TV channels. We're always looking for ways to improve our guests' experience.We hope to welcome you back in the future!RegardsEmil Mongstad RosnesFront Office Manager
by A verified traveler
Posted 3 Sep 2024 on Hotels
Hotel was in a great location walkable to the fish market, restaurants and the train station. Helpful staff and excellent breakfast. Small refrigerator in the room was a plus. On the negative side the rooms were very small, hot and the hotel is on a busy corner so too loud to open the windows at night.
Comment from Hotel Management
4 Sep 2024 by Emil Mongstad Rosnes, Hotel Management
Hello Jennifer!Thank you for your review of our hotel. We're glad you enjoyed our location, helpful staff, and excellent breakfast. We also appreciate your mention of the small refrigerator in the room, which can be a convenient amenity for guests.We understand your concerns about the room size and noise level. Your feedback is valuable to us as we strive to improve our guests' experience. We'll take your comments into consideration as we explore ways to enhance our rooms and address noise concerns.We hope you'll consider staying with us again in the future.RegardsEmil Mongstad RosnesFront Officr Manager
