Ratings based on 789 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Aventura
Posted 24 Nov 2024
Our stay at Opus XVI was delightful! The hotel exudes a warm and welcoming vibe, perfectly located for easy walks to shopping centers, supermarkets, pharmacies, and all the essentials we need.
The breakfast was scrumptious and served as a wonderful start to our day. The bathroom amenities were top-notch as well, adding an extra layer of comfort to our experience.
I’d like to extend a special thanks to the front desk staff, especially the incredible Martha, who provided us with outstanding assistance and was incredibly kind throughout our visit.
Overall, we had a fantastic experience and would eagerly return on our next trip to Bergen!
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Convenient location near harbour, walk to sites shopping and dining. Impeccable cleanliness and service.
Comment from Hotel Management
11 Nov 2024 by Team Opus XVI, Hotel Management
Dear Cathy,Thank you for your wonderful review. We are so pleased to hear that you enjoyed our convenient location, with easy access to the harbour, nearby attractions, shopping, and dining. We strive to offer our guests the perfect balance of comfort and accessibility, and it’s great to know that this contributed to your positive experience.Your compliments on our cleanliness and service mean a great deal to us. We take great pride in maintaining impeccable standards, and it’s rewarding to know that our efforts were reflected in your stay.Thank you once again for your kind words. We look forward to welcoming you back for another memorable stay in the future.Kind regards,Team Opus XVI
by A verified traveler from Stanmore
Posted 9 Nov 2024
Exceeded expectations, lovely stay! Great atmosphere and comfortable rooms!
Comment from Hotel Management
11 Nov 2024 by Team Opus XVI, Hotel Management
Dear Anita,Thank you for your kind feedback! We are delighted to hear that your stay exceeded expectations. It's fantastic to know that you enjoyed the atmosphere of the hotel and found the rooms comfortable. We take great pride in providing a welcoming environment and ensuring our guests have a memorable experience. We look forward to welcoming you back for another enjoyable stay in the future!Best regards,Team Opus XVI
by A verified traveler
Posted 6 Nov 2024
A lovely property which is centrally located and within walking distance to major attractions. It was a pleasant stay.
Comment from Hotel Management
11 Nov 2024 by Team Opus XVI, Hotel Management
Dear Himanshu,Thank you for sharing your feedback. We are pleased to hear that you found our property to be both centrally located and convenient for exploring major attractions. A prime location is essential for an enriching travel experience, and we are proud to offer easy access to the city’s key landmarks, cultural sites, and dining districts, all within walking distance.We take great care in curating an environment that enhances guest satisfaction, not only through our prime location but also through our commitment to comfort, service, and attention to detail. Our team strives to create a seamless blend of modern amenities and traditional hospitality, ensuring each guest enjoys a truly pleasant and memorable stay.We appreciate your positive comments and are confident that your experience reflects the high standards we aim to uphold. We look forward to hosting you again and providing another exceptional stay. Should you have any further insights or needs during your next visit, we would be delighted to assist you.All the best,Team Opus XVI
by A verified traveler from Queanbeyan
Posted 4 Nov 2024
Wonderful staff who were extremely helpful. Breakfast was amazing. Room was very comfortable and clean.
by A verified traveler from East Wenatchee
Posted 30 Oct 2024
Wonderful, old bank bldg. perfectly fitted to be a classic hotel. Very helpful staff. Many suggestions when asked. Lobby bartender is always ready to set you up with a great evening drink. Twice a day attention to your room. Close to everything you want to see in Bergen. Close walking to many of the city's various evening restaurants.
Comment from Hotel Management
11 Nov 2024 by Team Opus XVI, Hotel Management
Dear Wayne,Thank you for your generous review! We are thrilled to hear that you enjoyed the unique charm of our historic building, once an old bank, which we’ve carefully transformed into a classic hotel that preserves its rich character while providing modern comfort.It’s wonderful to know that our staff made a positive impression, offering helpful suggestions and contributing to your overall experience. We truly believe that personalized service is key to a memorable stay, and we're delighted that our team was able to enhance your visit.We're also glad you had the chance to enjoy our lobby bar and the drinks crafted by our talented bartender, it’s always a pleasure to start an evening with a great drink! And, of course, we’re happy to hear that our twice-daily room attention and convenient location close to Bergen’s top attractions and dining options added to your enjoyment.Thank you again for your thoughtful comments. We look forward to welcoming you back and providing another exceptional stay in the future!Kind regards,Team Opus XVI
by A verified traveler from Edmonds
Posted 28 Oct 2024
There was an issue at check-in; I asked for a quiet room and was told mine was above the bar, which might be noisy. But they were reluctant to move me because it would require a downgrade which they couldn't do (for some system-related reason). I had to stress that size of room was not important compared with noise level and I had to go as far as threatening to just leave and go to a different hotel. (I hate to behave like that but I was afraid of being stuck in a noisy room). Finally when someone else interceded I got my "downgrade" to a quieter room, not above the bar. Also of note - the restaurant may be appealing to some but it is a very limited menu!!!
Comment from Hotel Management
29 Oct 2024 by front office, Hotel Management
Dear Virgina,Thank you for sharing your feedback with us. We sincerely apologize for the challenges encountered during check-in. We understand that a quiet room was a priority for you, and we regret the initial difficulty in meeting this request. Your patience allowed us to find a suitable solution, and we appreciate your understanding.As for the restaurant, our menu reflects a fine dining concept, which emphasizes a selection of refined, curated options. We recognize that a broader variety may be preferred, and we will share your valuable input with our culinary team.Thank you again for your insights, and we look forward to welcoming you back for an enhanced experience.Warm regards,Team Opus 16
by A verified traveler
Posted 26 Oct 2024
Convenient
by A verified traveler from San Jose
Posted 26 Oct 2024
