Ratings based on 207 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Great experience
Comment from Hotel Management
14 Nov 2024 by CM, Hotel Management
Grazie mille è stato un piacere averlo come ospite.
by A verified traveler from Patchogue
Posted 3 Oct 2024
Great location, easy to find. Very helpful staff.
Room is a good size! Nice hotel centrally located!
Comment from Hotel Management
1 Nov 2024 by CM, Hotel Management
Dear Robertthanks a lot for taking time to leave a review for our services. this is very important to us
by A verified traveler
Posted 5 Sep 2024
The room is very spacious. Every morning they provide a delicious croissant and bread roll for breakfast. Communication with the staff members there is easy. Parking is available for a fee. Very close to Gewiss stadium. Walkable to both the old and new parts of the city.
Rooms facing the road could be noisy at night but they provide ear plugs. They also are very helpful and allow us to change to another room facing the courtyard.
Comment from Hotel Management
12 Sep 2024 by CM, Hotel Management
Thanks a lot for taking time to leave a review.This is very important for us.
by A verified traveler
Posted 22 Aug 2024
Comment from Hotel Management
25 Aug 2024 by CM, Hotel Management
Good morning, thank you for taking the time to give a value for our work.kind regards.
by A verified traveler
Clean, modern and well equipped
Posted 5 Aug 2024 on HotelsGreat response from owner to accommodate a dietary request. Room was so spacious and clean.
Breakfast is stocked in the room with fresh bread arriving in the morning.
A remote area but cam walk to the livelier part of town.
The owner was so helpful and willing to help with my onward journey.
Comment from Hotel Management
25 Aug 2024 by CM, Hotel Management
we appreciate your review and were very happy to helped you with breakfast request your satisfaction is our best prime. regards
by A verified traveler
Posted 22 Jul 2024
Very helpful staff and great location to explore Bergamo
Comment from Hotel Management
25 Aug 2024 by CM, Hotel Management
Thanks for your review. This is very important to us!
by A verified traveler
Posted 18 Jun 2024
Even better than the photos.
Comment from Hotel Management
21 Jun 2024 by CM, Hotel Management
Thanks a lot for taking time to leave a review, it is really appreciated.
by A verified traveler
Posted 12 Jun 2024 on Hotels
The reception staff was helpful to guide us around the area. The room was clean and quiet. The location was central to what we needed, food was accessible.
Comment from Hotel Management
16 Jun 2024 by CM, Hotel Management
Dear Timothy , your review is much appreciate
by A verified traveler
Posted 30 May 2024
Staff was very helpful and enjoyed the breakfast!
Comment from Hotel Management
16 Jun 2024 by CM, Hotel Management
thanks a lot for taking time to leave a review this is very important for us
by A verified traveler
The only place to stay!!
Posted 12 Mar 2024 on HotelsWe loved our stay here! So much better than we expected. In particular we appreciated:
1) Bit of food to eat in the room upon arrival - this is so nice after a long journey
2) Teapot & milk! This British tea drinker was thrilled
3) Comfy pillows and comfy bed
4) Big room
5) warm bathroom and Excellent hot shower
6) Maid came in each day to square up the room and replenished food/water/milk/toiletries and was very generous
7) Carolina at reception was very helpful and patient with all my questions about public transport.
8) the street is old fashioned and so pretty with a great pizza place (Grano Puro) directly across!
Comment from Hotel Management
14 Apr 2024 by CM, Hotel Management
Thanks a lot for taking time to leave a review. This is much appreciated. i am happy that you enjoy your time here.best regards
