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Relais San Lorenzo

5.0 star property
Luxury hotel with free breakfast and spa services

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Photo gallery for Relais San Lorenzo

Interior
Lobby sitting area
Front of property
Premium bedding, pillowtop beds, minibar, in-room safe
Outdoor spa tub

Reviews

10 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Parking available
  • Breakfast included
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Junior Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room (Junior Suite)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (Superior)

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room (Superior)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (Premiere)

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room (Premiere)

Highlights

Furnished patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Private hot tub
Air conditioning
Heating
Connecting rooms available
LED TV
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Relais San Lorenzo)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Relais San Lorenzo)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Private hot tub
Air conditioning
Heating
Connecting rooms available
  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Premium bedding, pillowtop beds, minibar, in-room safe

Business Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
  • 19 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Suite

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Private hot tub
Air conditioning
Heating
Connecting rooms available
  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Piazza Lorenzo Mascheroni, 9, Bergamo, Lombardy, 24129

What's nearby

  • Piazza Vecchia - 3 min walk - 0.3 km
  • University of Bergamo - 3 min walk - 0.3 km
  • Duomo - 5 min walk - 0.4 km
  • Basilica di Santa Maria Maggiore - 5 min walk - 0.4 km
  • San Vigilio Castle - 12 min walk - 1.1 km

Getting around

  • Bergamo Alta Funicular - 15 min walk
  • Bergamo Orio al Serio Airport (BGY) - 20 min drive

Restaurants

  • ‪Mimì La Casa dei Sapori - ‬2 min walk
  • ‪Da Franco - ‬3 min walk
  • ‪Antica Trattoria La Colombina - ‬5 min walk
  • ‪Ol Baretì - ‬5 min walk
  • ‪Cannoniera di San Giovanni - ‬4 min walk

About this property

Relais San Lorenzo

Luxury hotel near Piazza Vecchia
Located close to Donizetti Museum and Palazzo della Ragione, Relais San Lorenzo provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam or hot tub, and indulge in a massage. The on-site Italian cuisine fine-dining restaurant, Hostaria, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks at this hotel include:
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • A 24-hour front desk, a porter/bellhop, and an elevator
  • Free newspapers, a front-desk safe, and luggage storage
Room features
All guestrooms are individually furnished, and boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and bidets
  • 40-inch LED TVs with satellite channels
  • Children's slippers, coffee/tea makers, and heating

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (EUR 30 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hostaria

Things to do

  • Hot tub

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 15 April
Guests under 12 years old are not allowed in the health club, and guests under 18 years old are only allowed in the health club and hot tub with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Relais San Lorenzo
Relais San Lorenzo Bergamo
Relais San Lorenzo Hotel
Relais San Lorenzo Hotel Bergamo
San Lorenzo Bergamo
San Lorenzo Hotel
Relais San Lorenzo Hotel
Relais San Lorenzo Bergamo
Relais San Lorenzo Hotel Bergamo

Frequently asked questions

Is Relais San Lorenzo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Relais San Lorenzo?

Valet parking is available for EUR 30 per day.

What time is check-in at Relais San Lorenzo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Relais San Lorenzo?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Relais San Lorenzo located?

Located in Città Alta, this luxury hotel is within a 5-minute walk of Donizetti Museum, Piazza Vecchia, and Palazzo della Ragione. Colleoni Chapel and Basilica di Santa Maria Maggiore are also within 10 minutes. Bergamo Alta Funicular is 15 minutes by foot.

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Relais San Lorenzo Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 166 out of 179 reviews
Rating 8 - Good. 10 out of 179 reviews
Rating 6 - Okay. 3 out of 179 reviews
Rating 4 - Poor. 0 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Super hôtel, personnel attentif aux clients, très bien situé.
Stayed 2 nights in Feb 2020

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

F

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura nuova, silenziosa e pulitissima. Nel centro del centro. Prezzo ottimo per quanto offerto (seppur fuori stagione)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, stanza molto confortevole e personale molto cordiale.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loistava majoituspaikka loistavalla sijainnilla .Ainoa miinus kylmä kahvi aamiaisella.
Stayed 3 nights in Jan 2020

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good experience...

Really pleased about the overall experience. Really exceptional service and incredible breakfast. Room was good, but not exceptional. Great Milton Brown toiletries. Fantastic location!
Stayed 2 nights in Dec 2019

10/10 Excellent

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New building in old City.

Friendly staff and excellent service, the restaurant could reach out for a lot more though..
Stayed 3 nights in Dec 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location; Service excellent. Beds a bit hard!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avkopplande och lyxigt

Fantastiskt hotell med en avkopplande och lyxig miljö.
Stayed 3 nights in Nov 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fantastic facilities, extremely comfortable. All members of staff were friendly, attentive and most helpful.
Stayed 4 nights in Oct 2019

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Beds too hard Not enought toiletries
Stayed 1 night in Oct 2019

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Modern Hotel

Staff were excellent, the room though was disappointing for us, in our view it was badly designed, it looked excellent but not at all practical It would have been good to have been informed that the main restaurant was closed, but there were excellent ones close by. Good location
Stayed 5 nights in Oct 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Dave, 1000 islands canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic The staff are amazing Left my phone on lobby table and they tracked me down before I knew I had lost it
Stayed 1 night in Oct 2019

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super!

Hotel bellissimo, camere di qualità e classe, servizio accurato. Ristorante spettacolare, ottima spa e bella terrazza con jacuzzi.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building, location and staff. Real gem in the heart of the Citta Alta.
Stayed 2 nights in Sep 2019

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful rooms and excellent breakfast.
Stayed 2 nights in Aug 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

The Relais San Lorenzo is situated in a perfect location, with the ability to walk out the door and into history. Even the restaurant is integrated into Roman Ruins. The hotel itself is fabulous - clean, modern, comfortable, and with a great breakfast!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very modern and very cool. the restaurant set inside ruins was incredible. bergamot is a beautiful city
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Bergamo

The hotel was just perfect, beautiful, clean, great service and perfect location. There is not better place in Bergamo than Relais San Lorenzo
Stayed 2 nights in Jul 2019