Ratings based on 53 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
It's a quaint hotel in the old city very conveniently located. The staff was very friendly., the breakfast was terrific, but the room was rather plain.
by A verified traveler from Chicago
Posted 2 Sep 2024
by A verified traveler
Excellent location
Posted 31 Jul 2024 on HotelsLovely central location. Very nice continental breakfast with bacon, eggs also available and fresh yoghurts and coffee also
by A verified traveler
Posted 29 Jul 2024 on Hotels
by A verified traveler
Posted 26 Jul 2024
Such a great home for a couple of nights! The location and property were beautiful and the staff were very helpful and pleasant. Highly recommended!
by A verified traveler
Posted 30 May 2024
This property is amazing! The staff is beyond incredible along with the amazing location. The charm of our room was icing on the cake. We could not have been happier with this location.
Comment from Hotel Management
23 Jun 2024 by Palazzo Rivola, Hotel Management
Thank you for your beautiful review, I'm glad to see that you enjoyed your stay here in Palazzo Rivola. Revisit us!
by A verified traveler
Posted 17 May 2024
Very friendly host, great location.
Comment from Hotel Management
2 Jun 2024 by Palazzo Rivola, Hotel Management
Thank you for your wonderful review, I'm happy to know that you enjoyed your stay, come back and revisit us!
by A verified traveler from riverdale
Posted 23 Apr 2024 on Orbitz
Loved the peace and quiet. The church bells are very present, but they are quiet after 10 PM and do not start until 7:30 AM.
There is no elevator, so be aware if you need one.
Parking is on premises. That was not very clear to us so we ended up dropping our luggage off on the lowest floor. If you go to the parking address first, you’ll end up one floor higher! 😂
The breakfast was fine, the cappuccino was amazing, served by a very nice young gentleman.
Comment from Hotel Management
27 Apr 2024 by Palazzo Rivola, Hotel Management
Thank you for your nice review, I am happy that the calm and quiet and our rich continental breakfast made your stay pleasant. As I often repeat, if it were possible to install an elevator we would have already done so as we would be the beneficiaries ourselves, in addition to our guests. Unfortunately, as Palazzo Rivola is a historic building from the 13th century, this is impossible for us.Come back to see us!
by A verified traveler
Highly recommended
Posted 20 Apr 2024 on HotelsLocated in the old town in a quiet street but a few minutes walk from shops & restaurants.
Spacious room & modern large bathroom. Communal lounge & garden area.
Excellent hosts who could not do more for you. Reached out on WhatsApp before our visit & very helpful during our stay.
Breakfast was delicious. Excellent coffee.
Comment from Hotel Management
27 Apr 2024 by Palazzo Rivola, Hotel Management
Thank you for your wonderful review, I am happy to know that the beauty of our rooms, the ancient charm of the structure, our central location, and the availability of our staff made your stay very pleasant. Come back to see us!
by A verified traveler
Posted 3 Apr 2024
Excellent location, very good breakfast!
Comment from Hotel Management
13 Apr 2024 by Palazzo Rivola, Hotel Management
Thank you for your wonderful review, I'm happy that you enjoyed your stay, come back and see us soon!
