Ratings based on 63 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
No free parking
Posted 4 Oct 2019 on HotelsWe needed to wait for a long time for someone to open the main door both at the time of arrival and during check out.
The page of the hotel advertise free parking but it wasn't. The "free" parking was on the street and only during the night. When we asked for a longer parking place the hotel charged us 10€. The staff was very nice and polite despite those problems!
by A verified traveler
Posted 24 Sep 2019
by A verified traveler
Posted 26 Jul 2019
by A verified traveler
Posted 23 Feb 2019
There is no unique about this apartment room. Shower area is tiny, thing inside the room are old. Power trip if you turn on your AC and washer. Between this apartment and the hotel reception is more than 5 minutes walk. To the train station at least 15mins
by A verified traveler
Charming apartment stay
Posted 10 Nov 2018 on HotelsWe enjoyed our stay in this apartment with comfy bed and lovely bathroom. Kitchen sparsely equipped but hotel happy to help with anything needed. The apartment was up near to the old city and has a bakery next door, however it is up quite a climb - not a problem for us but would have been if we'd been less able, had a wheelchair etc etc. The hotel staff were lovely and happy to help out when we wanted extra pillows
by A verified traveler
Amazing Hotel for the perfect stay.
Posted 3 Nov 2018 on HotelsAmazing helpful staff and good location.
Breakfast was amazing for continental and staff could do not do enough for guests.
This hotel should be nothing short of 4 star. Rooms were clean, staff were knowledgeable about local area and any questions we had and went out their way to make sure we had everything we needed for the perfect stay.
Would definately recommend this hotel to anyone staying in Bergamo, it was perfect.
by A verified traveler
Posted 22 Oct 2018 on Hotels
by A verified traveler
Posted 29 Sep 2018
There are several properties, location is good. You can get everywhere either by foot or by bus .
by A verified traveler
Charming Experience!
Posted 7 Aug 2018 on HotelsCastellana hotel/apartments are so charming. Centrally located. Close to everything. A lovely experience in Bergamo. Kitchen and laundry were en suite! We felt very lucky to have found such a lovely place to stay!
Recommended
for Everyoneby A verified traveler from Northampton
Posted 21 May 2018
Lovely stay at a beautiful hotel...everyone was very helpful, especially Federico, and the breakfast buffet was superb!
Comment from Hotel Management
26 Jun 2018 by Federico, Hotel Management
Thank you very much.
We hope to host you again.
