Ratings based on 521 Verified Reviews

3.7 out of 5
67% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 Nov 2024
Great stay I wanted a clean bed shower and a nice dinner I got all thank you.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2024 on Hotels
2 out of 5
by A verified traveler

Posted 21 Jul 2024
The toilet was complete brown on the inside. Looks like it hasn’t been cleaned in ages. The shower was broken, had to hold the shower head. Water temperature was fixed. Unable to adjust. Rooms were old and run down.
1 out of 5
by A verified traveler

Posted 13 Jul 2024
We actually had to leave after staying one night due to flies in the room. Their solution was leaving a dangerous electric fly swatted out where my 5 year old could get it. I’m disappointed because the surroundings were truly lovely. What a disappointment. Also, Expedia had this under properties with air conditioning (one of the reasons we booked it). Don’t be fooled—no air!
Comment from Hotel Management
23 Aug 2024 by Fletcher parkhotel Val Monte, Hotel Management
Beste Jana, bedankt voor uw opmerkingen. Helaas beschikken de kamers niet over airco's. dit staat ook niet gemeld onder faciliteiten.
3 out of 5
by A verified traveler

Bit inconsistent with condition but decent

Posted 15 May 2024 on Hotels
Very friendly pleasant staff gave a good welcome, my only moan would be getting the furthest room away with was quite a challenge through corridors and a broken life, the building seemed to get dayed and less maintained the further away from a lovely reception area
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2024
5 out of 5
by A verified traveler

Relaxing place to go sight seeing.

Posted 4 May 2024 on Hotels
Very relaxing 2 night stay. We chose a ground floor room with a patio along with a full size mattress.
4 out of 5
by A verified traveler

Posted 1 May 2024
Very nice location within all the trees. Hotel lobby and dining area very nice. However the room was small with only a single bed and it also smelt like cigarette smoke. The mattress may have done it’s time as well…very soft and sags in the middle. Great parking. Good breakfast. If I was to come back, I’d definitely go for a double room (or however they term it) to get at least a double bed.
5 out of 5
by A verified traveler

What a good stay

Posted 8 Apr 2024 on Hotels
The staff were very helpful even when I had made a mistake with the booking.The room was comfortable, clean and worth the stay.
5 out of 5
by A verified traveler

Posted 24 Sep 2023
The hotel was wonderful, we got upgraded to a better room. The staff was very helpful and super nice. The restaurant was beautiful and the food was delicious.