Ratings based on 186 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Booked the hotel for a business trip. Had the worst night ever as since 4 in de morning the fire alarm kept going off every 20-60 minutes this lasted untill at least 8:00 this. After I check at the reception and the staff could not tell me when this would be fixed i decided to check out after one night instead of the planned 3.
I understand unforeseen things like these can happen, but the fact that nobody of the hotel contacted me after my stay regarding any kind of compensation despite this being promised by staff , made me write this review.
I had to make additional cost for a new stay , had to move different business meetings etc.
overall this situation caused a lot of stress lack of sleep (what else you book a hotel for) and also had financially impacted my weekend.
Poor customer service overall
by A verified traveler
Posted 25 Sep 2023
The staff was extremely friendly and helpful. They upgraded us to a another room. The grounds were beautiful and peaceful. The restaurant had many dining options for snacking and dinner. The food was delicious
by A verified traveler
Posted 23 Jun 2023
Staff were accommodating and pleasant. Food was average to poor. Tap water cost $6 Canadian for a small pitcher.
by A verified traveler from ARUBA
Posted 14 Nov 2022
Surrounded by nature and nice hiking trails!
by A verified traveler
Posted 7 Oct 2022 on Hotels
by A verified traveler
Posted 6 Oct 2022
Helpful staff & clean rooms
by A verified traveler
Posted 25 Jun 2022
Property is very isolated and quiet. Room was very good standard but stay was ruined by very poor staff attitude and air conditioning blower keep coming on by itself full blast every four hours including at 3 am
We asked managers to turn it off on second night and they told us they did but it still happened so not a good place for any sleep or customer service which was a pity for a nice location
by A verified traveler
Posted 24 Oct 2021 on Hotels
by A verified traveler
AMAZING place. Our favorite in The Netherlands
Posted 22 Aug 2021 on HotelsWhat an absolutely stunning property in the woods.
We had an amazing suite on the edge of a field with views of the woods. Great walking trails. Very friendly staff. The batteries of our fireplace remote control were dead and the maintenance man even went to his personal home to get us a replacement battery !! We can't wait to go back here.
by A verified traveler
Posted 11 Jul 2021
De kamer was prachtig, het hotel zelf gemiddeld
