Ratings based on 590 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Very clean, cozy. Relatively up to date. Good shower. Comfy bed. Had Queen bed, suite with sofa bed. Two big screen tv’s (one by sofa, one by bed). Too bad we only spent one night! We have used this hotel in the past on our way back to Michigan from Florida. And the staff are friendly and professional! Will stop back again. :)
Comment from Hotel Management
25 Nov 2024 by san, Hotel Management
Dear Kimberly, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by San, Hotel Management
Dear Rebecca, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an Very Good score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
by A verified traveler
Posted 8 Nov 2024
Staff was very helpful. There was white stuff floating on top of the pool water & never used the pool
Comment from Hotel Management
8 Nov 2024 by San, Hotel Management
Dear Carrie, Thank you so much for taking the time to complete this survey regarding your recent stay at our property. We hope you will come back and visit us again!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by San, Hotel Management
Dear Maria, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Have a nice day and we hope to see you again.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by san, Hotel Management
Dear Siri, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an Very Good score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by San, Hotel Management
Dear Courtney, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an very good score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
by A verified traveler
Posted 28 Oct 2024
convenient
Comment from Hotel Management
28 Oct 2024 by san, Hotel Management
Dear Aubrie, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
by A verified traveler
Posted 28 Oct 2024
The property looked renovated. It was very clean and comfortable and convenient for our needs.
Comment from Hotel Management
28 Oct 2024 by san, Hotel Management
Dear Melissa, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by san, Hotel Management
Dear Michelle, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 10/10 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
by A verified traveler
Posted 20 Oct 2024
This is the second and last time I’ll be staying here. I couldn’t wash up because the tub was brown and had hair in it. The curtains were torn quite a bit: I have photos. The fridge had an old milkshake that was molded and looked like it had never been cleaned. So all in all I couldn’t even enjoy breakfast cause my skin crawled at the thought of how dirty I felt being there. The staff is nice though.
Comment from Hotel Management
21 Oct 2024 by San, Hotel Management
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Have a nice day and we hope to see you again.
