Ratings based on 22 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2023 on Hotels
Nice Hotel beautiful location on the mountain overlooking beautiful Berat! Great breakfast!
by A verified traveler
Alpine cabins and most wholesome food
Posted 5 Aug 2019 on HotelsBerat is a UNESCO treasure, so it is a must see place. Castle Park is similar to a Bavarian cabin atmosphere. It is located across the river from walled city and castle, so it is quite an uphill hike to see the fortress. The lady at the desk kept telling us to leave our car at the bottom of the hill and walk across the ancient bridge. It was all uphill from there. Breakfast here was amazing. Everything was farm fresh, wait staff were very friendly and informative. Distance from the main attraction is the only caveat especially in 90 degree weather.
by A verified traveler
Pleasent stay in Berat
Posted 5 Jul 2019 on HotelsOur stay at Castle Park was top! We spent two lovely nights here. Our room was spacious, confortable and clean. The hotel is located on the top of a hill, sorrounded by trees and beatiful nature. The staff was very helpful and kind. Traditional breakfast with delicious albanian products. We enjoyed our stay very much and i highly recommend this place! We will definitely be back in the future!
by A verified traveler
One night in Berat
Posted 31 May 2019 on HotelsThe location was great. The staff was friendly and helpful. The room was cute and rustic. The ambiance was beautiful.
Recommended
for Personal Eventby A verified traveler
Castle on the hill
Posted 28 Mar 2018 on HotelsThe hotel is absolutely great, the area is wonderful. It is at the top of the hill with beautiful view of Berat in the most serene and pictirusque area, very tranquil and relaxing. But service need to be improved. First of all, I paid for the booking back in September with wire transfer. When I arrived they did not have clue that it was paid, and I had to wait until they verified. Secondly, the description of the hotel states that they provide laundry service. When I gave them laundry it was returned to me wet and not dried. They just washed it but neglected the fact that laundry need to be dried before returning back to the guest. Also the description states free wifi but wifi does not work in the room at all. It works only in the restaurant but with very poor signal.Those small details make a lot of change in overall guest satisfaction. But other then that I liked the area most and the room.
Comment from Hotel Management
23 May 2018 by Castle Park, Hotel Management
Hello from staff of "Castle Park".
We thank you for being in our hotel.
All the staff will reflect for all your complaints.
We will work to improve our service.
Thank you very much!
The staff of Castle Park.
Recommended
for Everyoneby A verified traveler
A dream place to Stay!
Posted 20 Sep 2017The experience was faultless from beginning to end! So happy we found this place nestled high above the historic town of Berat!
Comment from Hotel Management
26 Sep 2017 by Alma Spathara, Hotel Management
Hello,
thank you very much for your inspiration because it motivate us to work harder.You are welcome in Castle Park.
Best Regards,Alma and the staff!
by Tom
Beware
Posted 27 Aug 2017 on HotelsDo not book the Castle Park hotel unless you are content not to receive the room you are expecting. The junior staff are really helpful, but you cannot access the hotel after midnight they close the gates so there is no access.
Comment from Hotel Management
13 Sep 2017
Dear Tom,
hope you are fine.
I am sorry but you came to our hotel at 3am without announcing us,and we thought you would not come at the hotel and therefore the staff gave a room which was not your room the first night.The other day after breakfast we gave you your room.
Our staff has published in the reception the closing time of the main door and the tourist can advise us so we will open it any time that the tourist want.
The tourist are very important for us and we try a lot every day to improve our service.
All the best!
Alma Spathara
( Menager)
by Elizaabeth
Posted 16 Mar 2016 on Hotels
by A verified traveler
Nice hotel outside of town
Posted 17 Aug 2015 on HotelsThe hotel is a little distance from town (up the mountain), but the location is very nice if you want to relax. They offer activities such as white water rafting. The staff were great! The checkin is actually at th restaurant, and as they weren't busy it took a little bit to check in.The rooms are good and clean. I would de return!
by A verified traveler
Great place to stay
Posted 5 Jul 2015 on HotelsWe just stayed for one night but would love to have stayed for longer. Alma, the owner, is welcoming and involved in the service. The rafting goes from this hotel. It's true that Castle Park is quite a walk from the centre of Berat, however it is a good place to relax. The rooms are spacious and the restaurant was good. Alma said that she would work out transport to/from Berat centre or for day trips for people without their own transport. The hotel is on the edge of a pine forest, south west of the historic centre. There is parking at the hotel and great views of Berat a few minutes' drive away. In terms of value, it cost more than we usually pay for places to stay in Albania but that's probably a reflection of Berat being more touristy plus Castle Park rooms are generous in size. (Our double room had a double bed and a single bed, so could potentially sleep a child with parents.)
