Ratings based on 3 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jul 2023
Peaceful surroundings overlooking the spectacular Sri Lankan countryside. The staff were very friendly & helpful. Highly recommended if you want tranquility
Comment from Hotel Management
10 Jul 2023 by Palinda, Hotel Management
Dear Sir, thank you very much for your positive feedback. We look forward to seeing you again.Akway Team
by A verified traveler
experience and food didn’t match price
Posted 29 Dec 2019 on HotelsThe best thing about this place is the view. Everything else feels like it was done in a hurry (bad sound proofing, no seals on doors so bugs everywhere, staff is kind but awkward). It was one of the pricier places we stayed in Sri Lanka and the value just didn’t match up. The food was also disappointing, we did not like the dinner at all (limited options and totally bland) and it costs about 4-5x more than eating food in town. I wouldn’t come back to this hotel unless it was half the cost.
Comment from Hotel Management
3 Jan 2020 by Dhanushka , Hotel Management
Dear Guest,
Greetings from Akway Resort,
I would like to take this opportunity to thank you for choosing Akway Resort for your recent stay and for providing us with valuable feedback. Please accept our apologies for not being able to exceed your expectations. I have shared your comment with our entire team, especially with maintenance staff and kitchen staff and we are taking necessary steps to rectify any issues. We are a small luxury property located in a mountain forest range, which explains the insect issue. However, we advise our guests to keep the balcony doors closed so that the insects won’t enter the room. Our food & beverage prices are in accordance with similar standard hotel rates across Sri Lanka and we always go the extra mile to customize guest food preferences upon request as at Akway Resort we strive to delight our guest. Once again thank you for choosing Akway Resort
.Best Regards,
Dhanushka Thennakoon
Resident Manager
by A verified traveler
Hidden Gem
Posted 6 Feb 2019 on HotelsWe stumbled over this wonderful resort by accident because our pre booked accommodation cancelled our booking.
But we couldn’t have been happier with our choice to book at the akway resort.
It’s a bit a ride from Haputale Railway station but for 1000 ruppies or less its easy doable.
We didn’t really know what to expect at first but the resort and staff are just wonderful. It’s really quiet and the view is just stunning.
The resort is pretty new and the rooms are very clean.
We just stayed for one night, because we already had bookings in Ella but if we could, we would have been there longer.
Breakfast (buffet) and dinner also were very tasty and plenty.
Comment from Hotel Management
6 Feb 2019 by Palinda, Hotel Management
Dear Mr. Micheal,
Thank You ver much for your valuable Comment regarding AKWAY...We will appreciate it and hope to see in AKWAY very Soon..
At Your Service
Akway Management
