Ratings based on 681 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Extra cost to use the onsen not reported on Expedia.
by A verified traveler
Posted 26 Sep 2024
Good place. Friendly staff. Good onsen.
by A verified traveler
Posted 20 Feb 2024
by A verified traveler
An Ok place
Posted 25 Dec 2023 on HotelsIn the name of eco mindedness, there is not much service. We told front desk that our bathroom sink has bad drainage, water would fill up sink and drains super slow, plus our drinking water tank is almost empty, yet nothing happened. Location of hotel is great though with front view of the sea.
by A verified traveler
Posted 26 Nov 2023
Nice ocean view and close to Beppu station.
by A verified traveler
Posted 28 Oct 2023
Nice Ryokan, a little old but a very nice place to rest for the night. Right by the coast so good access to water and the rooms tub had a sea view. Close by is the dining/shopping area around Beppu station which was nice, and we had a car to get to the further places of interest.
We might hesitate to stay again in the future. The windows desperately need mosquito nets! We opened them to let some air in and also while having a private onsen and spent the first night hunting down all the little bugs that got in. Even now my partner and I are still battling the bites. The private onsen also needs a good clean and repaint. The water and tub were fantastic but the room it’s in is a little gross looking in the light.
by A verified traveler
Posted 20 Oct 2023
Love the onsen, staffs and room cleanness.
Next time, l'll bring my shoes to use gym.
Thank you.
by A verified traveler
Posted 17 Oct 2023 on Hotels
by A verified traveler
Posted 25 Sep 2023
Excellent traditional Japanese meals and onsen
by A verified traveler
Posted 23 Aug 2023
Good facility for drinking water supply in a room, room is well keeping new & clean. Will recommend my friend to stay at this hotel.
