Ratings based on 522 Verified Reviews

4.3 out of 5
89% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Nov 2024
A great place to stay. The included meals were superb. Our room with private deep soaking bath and the unobstructed sea view is awesome. Will definitely come back on our next visit.
Comment from Hotel Management
1 Nov 2024 by mima, Hotel Management
Thank you very much.I am happy to have been able to help you with your important trip.I look forward to seeing you again.
5 out of 5
by A verified traveler

Getaway to Beppu!

Posted 10 Jun 2024 on Hotels
Great location for strolling along the beach or promenade. Breakfast was delicious! Friendly and helpful staff.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Apr 2024 on Hotels
4 out of 5
by A verified traveler

Posted 17 Apr 2024
Property is kind of dated. especially the private onsen in the room.. definitely need renovation
5 out of 5
by A verified traveler

Posted 11 Apr 2024
Conveniently located next to esplanade & park. Nearby are convenience stores, supermarket & food court. Beppu station is around 800m away. The outdoor onsen on the rooftop is great which I prefer to the indoor one. Both are small but the rooftop one has better ambience especially in the evening. Room is spacious & bedding is comfortable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2024
4 out of 5
by A verified traveler

Posted 31 Mar 2024 on Hotels
Room and hotel was nice. Bathroom was very old, worn out, corroded shower door, horrible water pressure, damaged tub, gross floor. Basically bathroom needed to be renovated 10 years ago.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jan 2024 on Hotels
5 out of 5
by A verified traveler

old but luxurious

Posted 4 Dec 2023 on Hotels
old but luxurious, quiet, great kaiseki and japanese breakfast
5 out of 5
by A verified traveler

Posted 14 Nov 2023
The classic charm and beautiful view . We are going to come back !