Ratings based on 24 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 19 Nov 2024
The buffet for both Dinner and breakfast is nice. My family enjoyed the prawns for steaming at our table. And also we could grill our food at out table for breakfast. Interesting and very fresh.
by A verified traveler
Posted 20 Apr 2024
Lovely lobby, but the rooms are quite old and worn. The Japanese style room was nice, but a bit tired. The primary issue was that the staff REFUSED to store our luggage for a couple hours upon checkout. This is the only hotel in Japan where I’ve had this happen, no other has ever had an issue (even the cheap ones), and I’ve stayed in a lot of hotels here. They weren’t busy (hotel was mostly empty) we speak (passable) Japanese, and it was only for a couple hours until our ferry left. For almost $300 a night, this is unacceptable.
by A verified traveler
Posted 13 Mar 2024
FYI the is Hotel Fugetsu. The taxi at the station took a while to figure out when I showed them the name of the hotel.
The senior check in staff was not helpful when we tried to book 2 taxis to Umi Jigoku hot spring. It was a 20 minutes walk uphill and 2 of our group were unable to walk that distance. They claimed the taxis would not take us due to the short distance.
Also they were going to charged us extra for exchange of wet towels.
by A verified traveler
Posted 9 Nov 2024
スタッフの対応と料理の内容が最高だった
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 3 Sep 2024
by A verified traveler
Posted 12 Aug 2024
浴衣が選べてよかった！
バイキングのご飯も全部おいしくて、満足です！
by A verified traveler
Posted 24 May 2024 on Hotels
by A verified traveler
Posted 16 Dec 2023 on Hotels
by A verified traveler
Posted 19 Nov 2022 on Hotels
