Ratings based on 36 Verified Reviews

4.3 out of 5
100% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Townsville

Posted 31 Mar 2024
Staff extra friendly room was super out the back nice area walk to attractions
Comment from Hotel Management
1 Apr 2024 by おにやまホテル くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
5 out of 5
by A verified traveler from USA

Posted 21 Oct 2018
It had the best rooftop rotenburo I've ever visited. The rooms were very comfortable. Staff was incredibly friendly.
5 out of 5
by A verified traveler

Posted 12 Oct 2018
The osens were excellent. Location was good, can get to the bus stop and some of the “hells” easily. Staff were nice.
4 out of 5
by A verified traveler

Posted 3 Apr 2024
家族旅行で利用しました。色々と気遣っていただき良い思い出になりました。 温泉も広くて気持ち良かったです。
Comment from Hotel Management
6 Apr 2024 by おにやまホテル くちこみ担当, Hotel Management
この度は、数ある旅館の中より当館にご宿泊頂き有難うございます。これからもお客様のご評価を励みに、よりご満足頂けます様努力して参ります。是非またのお越しをスタッフ一同心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Excellent staff service during stay

Posted 1 Apr 2024 on Hotels
We had a nice experience at the hotel where not just providing cozy environment, as well as the most helpful staff service. We would like to express our greatest thanks to the staff “Won” who offered his uttermost help in solving our bathtub issues.
5 out of 5
by A verified traveler

Posted 26 Mar 2024
최고의 선택이었음
Comment from Hotel Management
27 Mar 2024 by おにやまホテル くちこみ担当, Hotel Management
이번에는 우리의 호텔을 이용해 주셔서 감사합니다.또한 그때의 의견을 보내 주셔서 다시 한번 감사드립니다.우리는 고객의 만족도를 높이기 위해 계속 노력할 것입니다.나 그리고 모든 직원들이 너를 다시 만날 것을 고대하고있다.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Mar 2024
3 out of 5
by A verified traveler

Posted 20 Feb 2024
客室トイレが汚かった。 良い点は、料理は美味しいと思った。サラダの数が少ないから、もう少し種類があると良い。 特に有難かったのは、チェックアウト後に、荷物預かりしてくれたのは、とても有難かったかったので、このサービスは続けくと良い。
Comment from Hotel Management
28 Feb 2024 by おにやまホテル くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。ただ、ご指摘をいただきましたことはご不便をお掛けしましたことにお詫び申し上げます。より良いご滞在の提供ができるようにいただきましたご意見を元に改善に尽力して参ります。次回のお帰りをお待ちするとともに、貴重なご意見をいただきましたことに御礼申し上げます。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jan 2024 on Hotels
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