Ratings based on 267 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
The staff was very welcoming and helpful.
by A verified traveler
Posted 8 Oct 2024
Had a wonderful time in this excellent place. Would love to come back again someday!
by A verified traveler
Posted 4 Oct 2024
Dining quality can be improved!
by A verified traveler
Posted 4 Oct 2024
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Posted 17 Aug 2024
Kannawaen was the perfect way to end a busy two week Janapn vacation in a quiet and relaxing way. We truly enjoyed our room’s private Onsen, and the two meals we had on the property were both excellent and reasonably priced. The staff were kind and accommodating. The gift shops had beautiful local goods to commemorate our trip. Walking distance to five of the Seven Hells. We loved our experience at Kannawaen and recommend it wholeheartedly to travelers who want a quiet place to relax and unwind.
by A verified traveler
Posted 2 Jun 2024
This was a fantastic 1 night stay and perfect for a break in our 2 week stay. The private facilities we chose to have in our room were ideal for our stay. Definitely will come back here!
by A verified traveler
Posted 2 Jun 2024 on Hotels
by A verified traveler
Posted 16 Apr 2024
We stayed at the Japanese style house and it was amazing! It was huge and perfect for a family. It also has private indoor and outdoor onsen included in the accommodation just for us. The meals included were great as well, we had teppanyaki for dinner and Japanese breakfast. The accommodation is also close to the Hell's onsen attraction which is just minutes walk away so it's perfect for my parents. The only thing was the outdoor onsen was slightly too hot for us as you cannot adjust the water temperature. Other than that everything was great!
by A verified traveler
Posted 3 Apr 2024
