Ratings based on 154 Verified Reviews

4.0 out of 5
86% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 7 Sep 2024
Self service check in and out. Onsen is good.
4 out of 5
by A verified traveler

Posted 18 Jun 2024
2 minutes walk from the JR Beppu Station.
3 out of 5
by A verified traveler

Posted 16 May 2024
Indoor and outdoor spas
4 out of 5
by A verified traveler

Posted 21 Apr 2024
Older style with modular bathrooms, mind the step! Larger rooms are comfortable smaller are very cramped ( stayed twice) . Excellent position for transport and sightseeing. Clean.
4 out of 5
by A verified traveler

Posted 17 Apr 2024
Older style hotel but convenient and clean good for short stays.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 9 Apr 2023
Good
4 out of 5
by A verified traveler

Posted 7 Apr 2023 on Hotels
Overall, it was a good holiday. Hotel's Rotenburo (outside Onsen) was enjoyable and the hotel located very near to the station and convenient. However, compared to other Onsen towns (I went to Kinugawa Onsen and Hakone Yumoto Onsen), the eating out was much expensive and limited. Also it was not easy to travel for British due to language. They are focusing on Korean than English language. Jigoku meguri was must to do, and Yufuin was interesting to visit.
4 out of 5
by A verified traveler

Posted 6 Aug 2021
Good
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