Ratings based on 39 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
no services of tooth brush towel etc
by A verified traveler
Posted 4 Apr 2024
It is an unstaffed self checkin hostel. That is not the problem. The problem is that they give the same code to a ton of the rooms so someone came to check in to the room next to mine but unlocked MY ROOM. So the code next door and to my room was the same and it worked so now this random man knew he could get into my room. It is NOT secure or safe. Also they say you can check in with a person between 4-8 but that is not true. Did not feel safe in my room after knowing someone else could use their code to get into my room. Also what would’ve happened if I wasn’t in my room when they unlocked it. Also all my valuables were in the room.
by A verified traveler
Posted 12 Feb 2024 on Hotels
by A verified traveler
Posted 29 Nov 2023
Comment from Hotel Management
5 Dec 2023 by S.Y, Hotel Management
Thank you for your stay.We look forward to seeing you again.Thank you very much!
by A verified traveler
Posted 21 Nov 2023
There was no elevator so I had to carry my luggage to 3rd floor. Nobody was at front desk/office when I arrived and most of the time. The front door was not locked all the time even during night/early morning.
Comment from Hotel Management
5 Dec 2023 by S.Y, Hotel Management
Thank you for your stay.Our store does not have an elevator.We apologize for the inconvenience, but due to the structure of the building, we are unable to install an elevator.Since the spread of the coronavirus, the front desk has changed to a format that recommends self-check-in, where customers check in by themselves.We offer the above services to our customers at a low price.We look forward to seeing you again.thank you very much.
by A verified traveler
Rugby World Cup rip off.
Posted 7 Oct 2019 on HotelsBathroom left alot to be desired, didn't utilise shower facilities as they didn't look clean. Ladies toilet facilities not much better. Not good value for money given we paid over double the normal price. Kitchen was clean. the one person doing check in did a good job but looked very stressed possibly could have employed extra staff given the extra costs they were charging.
by A verified traveler
WONDERFUL
Posted 14 Aug 2018 on HotelsGreat sevice, great price and very clean.
Comment from Hotel Management
16 Aug 2018 by danran, Hotel Management
Thank you for your stay.
We hope you enjoyed your stay here.
If you ever come to Japan again we would like you to stay at our place again.
by VALERIE
Very basic
Posted 19 Jun 2017 on Hotelsmore like a hostel than guesthouse, no soap or towels, needs some TLC. Internet price incorrect, my 'birthday deal' was changed so I had to pay an extra £15 (Y2300) on arrival. I would have paid extra and stayed elsewhere.
by A verified traveler
Single Private Room
Posted 2 Apr 2016 on HotelsThe location of this hotel was great - really close to the train and bus stations and there were several hot springs nearby. You even get a free coupon to use one of the more famous ones. I think one negative thing was the sleeping conditions - the walls were thin (noisy) and my door was made of opaque glass so even with the shade, a lot of light came in. If you're a light sleeper like me, bring an eye mask and ear plugs and you should be okay. But my single private room was huge and easy to relax in. I enjoyed staying here.
by Belinda from New York
you get what you pay for
Posted 16 Nov 2015 on HotelsFine for a night. Bathrooms and hotel were not very clean, very basic accommodation. Pay extra for AC and heat. Great location, cheap option.
