Ratings based on 61 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
I like the space and its clean. Parking is not available while we stay there. Its 2 parking for the whole place. But There is coin parking down the street if u keep driving pass the hotel on the right side. Only 400 yen 2100 to 9 am.
Comment from Hotel Management
10 Jul 2024 by カスタマーサポート 吉武, Hotel Management
Thank you very much for choosing our hotel. Thank you also for your feedback. We are glad to hear that you had a pleasant stay with us. Regarding parking, although we will not be able to continue to provide parking at our facility, we would like to consider introducing ways to make it easier for our guests to use our parking facilities, such as affiliated parking lots and discounts.We will make every effort to make your stay with us as pleasant as possible. We look forward to welcoming you again.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 Jun 2024 by Customer Support, Hotel Management
Thank you very much for staying at our hotel. Thank you again for choosing our hotel among many others. We will do our best to satisfy our guests in the future. We look forward to welcoming you again.
by A verified traveler
Posted 31 Jan 2024
When we arrived and checked in, and entered the assigned room, we quickly realized that the room was never cleaned from previous guests. The beds were all tossed, towels all over the bathroom floor, to of bottles and garbage on the counter. Lucky for me, my wife speaks Japanese and we were able to read the management company which resettled us in the same unit on the 2nd floor within about 15 minutes. If you didn't speak Japanese (which I don't) and arrived there, it would have been a moment of panic for sure. We were told that we would get confirmation of the rebooking into the new room, but it never came. We simply stayed the night and checked out the next day as planned. Overall the place is nice and comfortable, but was shocking to see it in it's messy state when we first arrived, never had that happen with any hotel or Airbnb I have stayed at ever.
by A verified traveler
Posted 5 Feb 2023 on Hotels
Comment from Hotel Management
5 Feb 2023 by Customer Support, Hotel Management
Thank you for booking our facility.We are very pleased to receive your highly positive review.We hope you will continue to patronize our hotel as we strive to satisfy our guests in the future. We look forward to welcoming you again.
by A verified traveler
Posted 23 Dec 2022 on Hotels
Positives: The self-Checkin and Checkout instructions are clear and easy to follow; zero hassle. The room is clean and comfortable. My family enjoyed the stay very much. I was able to park my rental car on-site for 3 days without any difficulties.
Point to take note of: Light sleepers may wish to note that this property is located beside the train tracks.
Comment from Hotel Management
23 Dec 2022 by Customer Support, Hotel Management
Thank you very much for choosing our hotel. Thank you also for your feedback. We are glad to hear that you had a pleasant stay with us. We will make every effort to make your stay with us as pleasant as possible. We look forward to welcoming you again.
by A verified traveler from Hong Kong
Posted 26 Feb 2020
The lighting in the room was nicely designed. The decor was tasteful and the amenities exceeded my expectation. The only thing was there wasn’t any proper natural sunlight in the room and the host was not flexible in providing a slightly later check out time. The check out time of 10am was too early.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Customer Support, Hotel Management
Thank you for booking our facility.We are very pleased to receive your highly positive review.We hope you will continue to patronize our hotel as we strive to satisfy our guests in the future. We look forward to welcoming you again.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by カスタマーサポート, Hotel Management
この度は当施設をご予約いただき誠にありがとうございます。今後ともお客様にご満足いただけるホテルを目指してまいりますので、ご愛顧いただければ幸いでございます。またのお越しを心よりお待ちしております。
by A verified traveler
Posted 26 Oct 2024
部屋は綺麗だが、清掃が残念ですね！
Comment from Hotel Management
27 Oct 2024 by カスタマーサポート, Hotel Management
この度は当ホテルをご利用頂き、誠にありがとうございます。 また、お忙しい中貴重なご意見をお寄せいただき感謝いたします。 お褒めの言葉を頂いたにも関わらず、清掃に関してはご期待に沿えず大変申し訳ございません。清掃担当の者にもすぐ共有させて頂き、同じ事が起きぬよう努めさせて頂きます。 またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 8 Oct 2024
I do recommend this hotel
Comment from Hotel Management
20 Oct 2024 by カスタマーサポート, Hotel Management
Thank you very much for choosing our hotel. All of our staff is very pleased to receive your kind words of praise. We will continue to make every effort to satisfy our guests, and we hope you will continue to patronize our hotel. We look forward to welcoming you again.
