Ratings based on 106 Verified Reviews
4.6 Room cleanliness
3.9 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jul 2024
I enjoyed staying here, but there are some things that can be improved. The air filter in the bathroom had not been cleared in a really long time, if ever. No one has dusted behind the TV in quite some time. I stayed for two weeks, but was only given 1 role of toilet paper and a meager amount of dish soap. The lighting outside is very dim and I was worried about slipping when come back in the evening when it had rained. It would also be helpful to have instructions in English for the appliances. When I checked in, the bathroom smelled like cigarette smoke and I never got a response when I messaged the property about this. But, the unit is spacious, quiet, and has comfortable beds.
Comment from Hotel Management
3 Jul 2024 by カスタマーサポート 吉武, Hotel Management
Thank you very much for choosing our hotel. We apologize for any inconvenience caused by the hygiene in your room. We will share this information immediately with our cleaning staff and will make every effort to ensure that the same thing does not happen again.The points you pointed out will be taken into consideration for future service improvements. We will continue to make every effort to satisfy our guests. We look forward to welcoming you again.
by A verified traveler
Posted 19 Apr 2024 on Hotels
Comment from Hotel Management
21 Apr 2024 by Customer support, Hotel Management
Thank you very much for staying at our hotel. Thank you again for choosing our hotel among many others. We will do our best to satisfy our guests in the future. We sincerely look forward to welcoming you again.
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Posted 21 Dec 2023
We did not receive any email notification about instructions and password beforehand. No one try to inform us until we found out once arrived. So panicked and unpleasant experience.
Comment from Hotel Management
2 Feb 2024 by ホテルカスタマーサポート, Hotel Management
Thank you very much for choosing our hotel.Thank you for taking time out of your busy schedule to provide us with your valuable feedback.We are very sorry that we could not meet your expectations regarding the password, despite your compliments.The entire staff will continue to make every effort to ensure that our guests have a pleasant stay.We look forward to serving you again.
by A verified traveler
Posted 20 Aug 2023 on Hotels
Comment from Hotel Management
23 Aug 2023 by Hotel guest support, Hotel Management
Thank you very much for choosing our hotel.We will continue to make every effort to satisfy our guests. We look forward to welcoming you again.
by A verified traveler
Posted 25 Jun 2023
Modern. Clean, spacious, easy to check in and out, perfect.
Comment from Hotel Management
28 Jun 2023 by Hotel guest support, Hotel Management
Thank you very much for choosing our hotel.We also thank you for choosing our hotel for your trip.We are very pleased that you enjoyed your hotel stay with us.We will make every effort to make your stay with us as pleasant as possible, and we look forward to your continued patronage.
by A verified traveler
Posted 1 Apr 2023
Like that it's close to a lot of eateries, onsens and mall.
The only down side no parking on site but coin parking is super close by.
by A verified traveler
Posted 24 Dec 2020
Great place to stay. I’ve stayed here multiple times and we come back. It is close to the things I want to do. A slight walk from the train station. Recommend for anyone.
by A verified traveler
Posted 7 Dec 2020
Great stay going back soon. Great area and quiet. Recommend to anyone.
by A verified traveler
Posted 28 Oct 2020
Great Hotel, good location. I would come back again
