Ratings based on 120 Verified Reviews
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024
Easy beach access, friendly staff, below average room facilities, slow response, better to book all inclusive to avoid excessive charges for F&B
by A verified traveler
Posted 26 Aug 2024
by A verified traveler
Great chilling out!
Posted 9 Apr 2023 on HotelsStaffs were really friendly and so helpful.
Room is very clean and there was daily housekeeping.
Soap and shampoo and towel was available
Breakfast buffet was amazing😋
There was 2 swimming pool near the beach
And finally the great view from the room.
This hotel is close to bentota railway station but sometimes no stop there.
Totally that was perfect experience
by A verified traveler from Livonia
Posted 14 Mar 2023
by A verified traveler
Definitely not value for money
Posted 2 Jan 2023 on HotelsWould not recommend - it’s rotting. Left stay early. More staff and cleanliness required to meet standards.
Poor/no wifi in rooms (not just me - families sent children to lobby for electronic time in the evening as only place with service)
Breakfast was cold - tables dirty attracting flies - need more staff - only tried once and returned the next day but walked out again immediately.
Need to upgrade their reception systems - I wasn’t on a printed out list of people checking in that day causing delay.
For the price paid the standard was not sufficient.
by A verified traveler
Posted 25 Apr 2022
Fabulous beach location. Big balcony - ideal for watching amazing sunsets. Staff friendly & helpful. Great pools. Good choice of buffet breakfast.
by A verified traveler
Posted 13 Jul 2020 on Hotels
by A verified traveler
Posted 5 Mar 2020 on Hotels
It’s very good
by A verified traveler from Uk
Posted 27 Feb 2020
Good service in all departments food good. Location is fantastic.
Towels either have a coloured scheme as the white is grey.
Would surest a hand rail by the entrance of hotel. My 22nd visit to hotel
Comment from Hotel Management
3 Mar 2020 by EKHO Hotels & Resorts Team, Hotel Management
Dear Psnart,
Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property.
We are delighted that you had an exciting and an enjoyable stay with us.
Please do let us know the next time you visit EKHO Surf. Our team will be glad to welcome you back!
Warm Regards,
by A verified traveler from Scotland
Posted 20 Feb 2020
We had 9 brilliant days here,the room were comfortable and the swimming pools were welcome due to the heat
Comment from Hotel Management
21 Feb 2020 by EKHO Hotels & Resorts, Hotel Management
Dear Valued Guest,
Thank you for taking the time to highlight your experience at EKHO Surf.
We are glad to hear that you had an enjoyable stay with us. Should your travels bring you back to Bentota, please feel free to visit us again.
Our team will be delighted to welcome you back.
Warm Regards,