Ratings based on 165 Verified Reviews

4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2023 on Hotels
5 out of 5
by A verified traveler

Beautiful Resort

Posted 3 Mar 2023 on Hotels
We were welcomed with big smiles and fresh complimentary juices. Our room was upgraded without additional fees. Good variety of breakfast. The staff is very friendly and helpful. Special thanks to Mendis & Sudish who work at Breeze Restaurant. The hotel and surroundings are very neat, also easy access to the beach. Near to seafood restaurants. Excellent service throughout the stay. Totally recommend!
5 out of 5
by A verified traveler

Posted 29 Dec 2022
Great buffet and friendly staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2022
5 out of 5
by A verified traveler

Excellent

Posted 15 Nov 2022 on Hotels
Amazing staff, super helpful, got an upgrade, couldn’t have asked for better!
4 out of 5
by A verified traveler from DOHA

Posted 18 Mar 2022
Good staff but hotel needs more maintenance & renovations in superior rooms at least.. flooring & bathrooms needs more more care of maintenance
Comment from Hotel Management
29 Mar 2022 by Team Avani Bentota Resort, Hotel Management
HI Eissa, Thanks very much for taking the time to write a review and for the rating. We are delighted that you appreciated our staff and service, your feedback means a lot to us! Thank you for your comments regarding maintenance and upgrades, we have been systematically addressing all issues and our team is very much focused on this. Thank you once again and we hope we have the pleasure of welcoming you once again at the Avani Bentota Resort! kind regards
4 out of 5
by A verified traveler

Posted 24 Jan 2020
Great beach location, amazing breakfast at property
Comment from Hotel Management
25 Jan 2020 by Chaminda, Hotel Management
Hi Guest Our team here at Avani Bentota Resort is thrilled to hear such good feedback, and we’re proud to be one of the most beautiful hotels in Bentota. Next time you’re here, you should try the Loft – Roof Top Bar “We hope to see you again soon and bring a friend!” Thank you, Chaminda Samaranayake General Manager
4 out of 5
by A verified traveler

Westernized Resort with Western Prices

Posted 4 Jan 2020 on Hotels
Although the facility and location were lovely, the value for what staying here cost was not what I expected. For example, my room was provided only 2 small courtesy bottles of water a day. I guess I just expected more service and “perks” for the princely sum I paid per night. The first day I had no towels. I called the front desk before heading outside but they still were not delivered and I had to go in person to request them. The food in the breakfast buffet and one restaurant I ate at was only so-so. It seems they are catering more toward westerners who don’t want a local experience, but would rather stay in their comfort zone. I had a delicious meal outside the resort for much less money. When I was shown to my room, the resort features were pointed out including the restaurants, spa, and pools. I was cautioned about swimming in the ocean because of currents, but it felt like the staff was just trying to keep guests within the resort. The proximity to the beach is why I chose the location and despite the warnings I spent considerable time on the beach and in the ocean which was warm and inviting with gentle waves and no undertow.
Comment from Hotel Management
4 Jan 2020 by Chaminda, Hotel Management
Dear Sharon, Thanks for your review. We will use your valuable feedback to deliver an even better experience next time. Again, thank you for taking the time to review our business! Regards, Chaminda Samaranayake General Manager
4 out of 5
by A verified traveler

Posted 17 Nov 2019 on Hotels
Comment from Hotel Management
17 Nov 2019 by Chaminda, Hotel Management
Hi Anna, Greetings from Avani Bentota Resort!! Thank you for rating given and let us know what are the areas to improve to reach five star rating. We thank you for choosing Avani Bentota Resort! Thank You, Chaminda Samaranayake General Manager
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