Ratings based on 672 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
The room was in decent condition and the service was as well. The location is convenient as there were plenty of food places and stores on the same road. I would book a hotel here again in the future.
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Jordan,We are delighted to hear that you found our room and service up to your standards during your stay. Our convenient location with nearby dining options and stores truly adds to the overall guest experience. We look forward to welcoming you back on your future visits to the area.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Kalena,We're sorry to hear about your experience. Please feel free to reach out to us with any feedback so we can address any concerns you may have. We value the opportunity to improve our services and hope to welcome you back in the future.
by A verified traveler from Trinidad
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Marilyn, We value your experience and would appreciate the opportunity to address any concerns you may have had during your stay at our hotel. Please don't hesitate to reach out to us so we can further discuss your visit and ensure your satisfaction.
by A verified traveler
Posted 6 Nov 2024
Was charged at front desk said you guys said i didnt pay you
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello Steve, We apologize for any confusion regarding your payment. For any billing inquiries, please contact our management team directly for further assistance. Thank you for bringing this to our attention, we appreciate your feedback.
by A verified traveler
Posted 1 Nov 2024
The room meet my needs for a comfortable one night stay.
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Brandon,We're delighted to hear that our room met your needs for a comfortable stay. Your feedback is appreciated, and we hope to welcome you back for another pleasant visit soon.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Alpha,We appreciate you choosing our hotel for your stay! We hope you had an enjoyable experience overall and we look forward to welcoming you back in the future.
by A verified traveler from Lutz
Posted 23 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Jeffrey,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.
by A verified traveler
Posted 23 Oct 2024
Dirty room
Filthy tub
Old run down
Finish peeling off the doors
And zero coffee
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Cynthia, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these issues with our team for improvement. If you have any further concerns, please contact our management team directly for assistance.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Austin, We're sorry to hear that your experience fell short of expectations. Please don't hesitate to contact us directly to discuss any specific concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address them accordingly.
by A verified traveler
Posted 16 Oct 2024
The pool wasn’t working front desk was a little unorganized. They sent us a pre-check-in that we did and then when we got there, we still had to do all the same thing.
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Brenda, We apologize for the inconvenience you experienced regarding the pool and check-in process. Your feedback is essential in helping us improve our services for future guests. Please feel free to reach out to our management team directly to address any further concerns.
