Ratings based on 12 Verified Reviews

4.8 out of 5
4.8 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Trevor, Hotel Management
Thanks so much!
5 out of 5
by A verified traveler

Posted 21 Mar 2024 on Hotels
Comment from Hotel Management
27 Mar 2024 by Trevor, Hotel Management
Thanks so much!
2 out of 5
by A verified traveler

Posted 18 Feb 2024
First, the walls are paper thin. You can literally hear what people are talking about or if they cough. Our neighbor had about 6 alarms going off throughout the night and that’s after we listened to their kids screaming and running around for a few hours. I’m not exaggerating. Quiet hours are 11-8 or something but I’m sure no one expects that a neighbor can even hear their cough and alarms. That’s just ridiculous and speaks to the walls, not the neighbors. Second, the shower is tiny and the shower head faces the shower curtain so any water you get on the floor seeps under the flooring and continues to come up and soak your socks throughout your stay (also meaning they used cheap flooring). Third, dust and cobwebs Fourth hardly any parking, we had to park in the weeds because they specifically tell you not to park in front of the cabin. The main thing was the noise. That is just ridiculous. Don’t let them downplay it.
Comment from Hotel Management
22 Feb 2024 by Trevor, Owner, Hotel Management
Kristen, sorry to hear you did not enjoy your stay. We added additional insulation in the walls to help reduce any noise, but they are not soundproof. They are set up pretty like a hotel with shared walls. The lodge is one of our most economical options and is much cheaper and nicer than most hotels in the area. We do have private cabins without shared walls at a little higher price point if you prefer not to have neighbors. When we renovated the lodge about three years ago the showers that we installed in there were the only ones we could get into the rooms. They are somewhat small, but typically we don't get any complaints there. We are getting ready to install new shower wands in them next week and will install the shower heads to where they don't spray towards the shower curtain. Sometimes, when people don't close the shower curtain it does get water on the floor. I'm not aware of any issues with the flooring there and have not had any complaints but will be sure to check that out and correct any issues we find. Our cabins are thoroughly cleaned after every rental. Maybe our cleaning staff could have missed a cobweb, and it is possible I could have missed it when I inspected it. My apologies. We get lots of great reviews about how clean the cabins are. If you were to park directly in front of the cabin you would be on the grass in the front yard of the cabin next to the fire pit. There is a sizeable parking lot adjacent to the cabin that has room for 10 or more cars. We've never had a time where there were not enough parking spaces for guests. I sincerely apologize that you were not happy with your stay. We get lots of great reviews from other guests that really enjoy the lodge. On the room you rented I currently have a total of ten reviews on Expedia. Except for yours, the rest of the reviews are all 10 stars.
5 out of 5
by A verified traveler

Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
22 Jan 2024 by Trevor, Hotel Management
Thanks so much! Glad you liked the place. I appreciate you taking the time to leave us a review. If you get out this way this summer we'd love to take you whitewater rafting with us.
5 out of 5
by A verified traveler

Very clean and efficiently laid out

Posted 2 Nov 2023 on Hotels
Very clean and efficiently laid out. My wife, 2 kids, and I loved it. Exactly what you need for the evening and nothing you don't want to distract you from going outdoors.
Comment from Hotel Management
2 Nov 2023 by Trevor, Hotel Management
Thanks so much for taking the time to leave us a review and share your experience with others. So glad to hear that you and your family enjoyed your stay and liked the place. We hope to have you back in the future! If you get out this way this summer we'd love to take you all rafting. We have a whitewater rafting company onsite and also do Lower Ocoee River floats on the non-whitewater section of the river for kids as young as three years old.
5 out of 5
by A verified traveler

Posted 1 Aug 2023 on Hotels
Comment from Hotel Management
2 Aug 2023 by Trevor, Hotel Management
Thanks so much! Glad to hear you enjoyed your stay with us.
5 out of 5
by A verified traveler

Posted 5 Jun 2023 on Hotels
Comment from Hotel Management
9 Jun 2023 by Trevor, Hotel Management
Thanks so much! We hope to see you again in the future.
5 out of 5
by A verified traveler

Posted 3 Apr 2023
Comment from Hotel Management
2 Nov 2023 by Trevor, Hotel Management
Thanks so much for taking the time to leave us a review. Glad you enjoyed your stay.
5 out of 5
by A verified traveler

Posted 15 Jan 2023
This place is awesome. Trevor is so helpful and nice!
Comment from Hotel Management
18 Jan 2023 by Trevor, Hotel Management
Thanks so much for taking the time to leave us a review. It was great having you as our guest and we look forward to hopefully having you back in the future.
5 out of 5
by A verified traveler

Posted 22 Nov 2022 on Hotels
Very cozy lodge in a beautiful setting. We loved the deer and the stargazing.
Comment from Hotel Management
30 Nov 2022 by Trevor, Hotel Management
Thanks so much for the great review. So glad you enjoyed your stay and got to see some deer while you were here. We look forward to having you as our guest again in the future.