Ratings based on 214 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
with hotels foing down hill after covid,
it was nice to see a super 8 that was decent
good place to stay if u are in benton harbor
Comment from Hotel Management
22 Nov 2024 by VICKY, Hotel Management
Thank you for sharing your experience! We're glad to hear that the Super 8 in Benton Harbor exceeded your expectations. It’s always reassuring to find a hotel that maintains quality and comfort, especially in a time when many have faced challenges. We appreciate your feedback and hope you have many more pleasant stays in the future!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by VICKY, Hotel Management
Thank you for your feedback! We're so glad to hear you had a comfortable stay at our Super 8 in Benton Harbor. Providing a relaxing and enjoyable experience for our guests is our top priority, and we're happy to know we were able to meet your expectations. We hope to welcome you back soon!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by VICKY, Hotel Management
Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your recent experience at Super 8 did not meet your expectations.We truly value our guests and aim to provide excellent service and accommodations. We regret that we fell short during your stay. We hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Decent stay in a pinch
Comment from Hotel Management
18 Nov 2024 by vicky, Hotel Management
Thank you for choosing to stay with us at Super 8 and for taking the time to share your feedback. We’re glad to hear that our property met your needs during your visit, though we understand that it may not have fully exceeded your expectations.We strive to provide a comfortable and welcoming experience for all of our guests, and we truly appreciate any insights that help us improve. If there’s anything specific you feel could have enhanced your stay, please don’t hesitate to share — we’re always looking for ways to improve and ensure our guests have a memorable experience.We hope to welcome you back in the future and provide an even better stay. Thank you again for your feedback, and we wish you all the best in your travels.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by VICKY, Hotel Management
Thank you for your kind words! We’re thrilled to hear you had an excellent experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 27 Oct 2024
The receptionist was very kind, friendly, and hospitable. He gave me bottle water as soon as I was done checking in and was smiling at me which was really awesome. There was free breakfast the following morning. And its location is strategic. And your rate is affordable. You guys are the best. Please keep the good work!
Comment from Hotel Management
27 Oct 2024 by VICKY, Hotel Management
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and that our receptionist made you feel welcome. It’s great to know you took advantage of our complimentary breakfast and appreciated our strategic location and affordable rates.Your kind words motivate us to keep up the good work. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 26 Oct 2024
Help were friendly.
Comment from Hotel Management
26 Oct 2024 by VICKY, Hotel Management
Thank you for taking the time to share your experience! We’re thrilled to hear that you found your room comfortable, clean, and quiet. Our team works hard to provide a welcoming environment, and your kind words mean a lot to us.If there’s anything more we can do to enhance your stay, please don’t hesitate to let us know. We’re here to help!We hope to welcome you back soon for another pleasant stay!
by A verified traveler
Posted 20 Oct 2024
Great bargain. Near a truck stop but not too noisey. Right off interstate which is a big plus and just a few miles to St. Zjoseph for excellent din8ngvoptions and the shore.
Comment from Hotel Management
20 Oct 2024 by VICKY, Hotel Management
Thank you for your wonderful feedback! We're thrilled to hear you found our location convenient and enjoyed the peace and quiet despite being near the truck stop. It’s great that you appreciated our easy access to the interstate and had a chance to explore the fantastic dining options and beautiful shore in St. Joseph. We hope to welcome you back for another enjoyable stay soon!
by A verified traveler from Kentwood
Posted 5 Oct 2024
Kind service, clean room, convenience.
Comment from Hotel Management
5 Oct 2024 by VICKY, Hotel Management
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing kind service and maintaining clean, comfortable rooms for our guests.We’re also glad you found our location convenient. We strive to make every aspect of your visit enjoyable. We hope to welcome you back soon!
