Ratings based on 961 Verified Reviews

3.5 out of 5
85% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
3 out of 5
by A verified traveler

Posted 17 Nov 2024
Shower head leaked and squeaked and dirty spots on couch cushions
2 out of 5
by A verified traveler

Posted 17 Nov 2024
My husband booked this room having read no reviews. The front desk staff were friendly and helpful. The lobby was clean. I was really surprised to find the room so dirty. The carpet is disgusting/stained which is bad enough but it had also obviously not been vacuumed. The ceiling had water damage and the plaster was falling off. The beds were clean though. The breakfast area was clean and everything thing looked good but I was to skeeved out to get anything but coffee.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Very friendly staff. Clean facility with spacious rooms
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
1 out of 5
by A verified traveler

Posted 26 Oct 2024
Filthy
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Oct 2024
2 out of 5
by A verified traveler from Walker

Posted 20 Oct 2024
Check in person was within earshot but didn’t come out until we actually rang the bell once we noticed it was there. Room is large but not in great shape. No Kleenex in the box and no paper towels on the roll.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2024
2 out of 5
by A verified traveler from Holt

Posted 18 Oct 2024
Staff unattentive to customers. Mattress overly stiff. Several maintenance issues - bathroom light out, multiple stains on carpet and chair, flat pillows, lamp missing switch, elevator malfunctioning. Primary breakfast items unavailable. We will not stay here again.