Ratings based on 554 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
The front desk gentleman was nice and polite. The room wasn’t very clean, was cold and smelled like cigarette smoke
Comment from Hotel Management
28 Dec 2024 by Property Manager, Hotel Management
Thank you for taking the time to share your experience with us. We’re pleased to hear that our front desk team member made a positive impression with his kindness and politeness. However, we deeply regret that your room did not meet your expectations. A clean, comfortable, and fresh-smelling environment is a standard we hold ourselves to, and we are truly sorry for falling short during your stay. Please know that we take your feedback seriously and have already addressed these concerns with our housekeeping team to ensure this does not happen again. Additionally, we would have been happy to address the room temperature issue during your stay, and we encourage you to reach out to our front desk anytime you face discomfort. Your comfort and satisfaction are very important to us. We hope you will give us another chance to provide you with the quality experience you deserve.
by A verified traveler
Posted 26 Dec 2024
Average lodging facility. Property has not been maintained well.
Comment from Hotel Management
28 Dec 2024 by Property Manager, Hotel Management
Thank you for sharing your thoughts about your recent stay with us. We appreciate your honest feedback, as it helps us identify areas where we can improve. We are sorry to hear that your experience was not up to the standards we strive to provide. Maintaining our property is a top priority, and your comments have been shared with our management team to ensure necessary improvements are made. Your insights are invaluable to us, and we hope you’ll consider giving us another chance in the future. We would love the opportunity to provide you with a better and more memorable experience.
by A verified traveler
Posted 19 Nov 2024
great place to sleep the night for a quick stay in Bennington. Bed was comfy enough and the room was very clean.
Comment from Hotel Management
20 Nov 2024 by Property Manager, Hotel Management
Thank you for choosing to stay with us in Bennington and for sharing your kind feedback! We’re thrilled to hear you enjoyed a comfortable and clean room during your visit. Providing a cozy and pleasant experience for our guests is our top priority. If your travels bring you back to the area, we would be delighted to welcome you again. Safe travels!
by A verified traveler
Posted 16 Nov 2024
For what i needed, it was fine. I was traveling, and just needed a place to lay my head down for the night. Its not a place that id stay at for multiple nights on vacation. The staff was friendly and helpful, the room was clean enough, but the heater and all is outdated, and coffee maker didnt work.
Comment from Hotel Management
17 Nov 2024 by Property Manager, Hotel Management
Thank you for taking the time to provide your feedback. We’re glad to hear that our staff’s friendliness and helpfulness met your expectations and that the room provided the basics for your short stay. However, we sincerely apologize for the issues you experienced with the heater and coffee maker. Your comfort is important to us, and we will address these concerns immediately to ensure our amenities are in proper working order for future guests. We understand that our property may not have met all your expectations for an extended stay, but we truly value your insights as they help us improve. Should your travels bring you back this way, we’d love the opportunity to provide you with a more seamless and comfortable experience.
by A verified traveler from calcium
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Property Manager, Hotel Management
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you enjoyed your stay and that we could meet most of your expectations.Your feedback is invaluable to us as we continually strive to improve our services and guest experiences. If there’s anything specific that could have made your stay even better, please feel free to share. We’d love the opportunity to make your next visit truly exceptional! We hope to welcome you back soon!
by A verified traveler
Posted 1 Nov 2024
Terrible
Comment from Hotel Management
1 Nov 2024 by Property Manager, Hotel Management
Thank you for sharing your feedback with us, and I want to express our sincere apologies for not meeting your expectations during your recent stay. We strive to provide a positive and comfortable experience for every guest, and it’s clear we fell short of that goal. Your concerns are very important to us, and we’d love the opportunity to address them and work to make things right. Thank you again for your feedback, and we hope to have the chance to welcome you back for a much-improved stay.
by A verified traveler
Posted 18 Oct 2024
Motor inn is appealing, but property needs upgrades, no ice available and lobby did have an unpleasant smell and seemed very unattended.
Comment from Hotel Management
19 Oct 2024 by Property Manager, Hotel Management
Thank you for sharing your feedback with us. We're glad you found our property appealing, but we're truly sorry to hear about the issues you encountered during your stay. We sincerely apologize for the lack of ice availability and any unpleasant smells in the lobby. These are not the experiences we strive to provide for our guests. Please know that your comments have been shared with our team, and we are taking immediate steps to ensure the lobby is always well-attended and fresh for our guests. We're also working on upgrades to enhance our property and provide a more comfortable experience for all. We hope you'll consider staying with us again in the future so we can exceed your expectations.
by A verified traveler
Posted 13 Oct 2024
This property needs updating! The only lock on the door was the chain lock, and I could see daylight coming through around the door frame. Did not feel safe!
Comment from Hotel Management
16 Oct 2024 by Property Manager, Hotel Management
Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the issues you encountered with the door lock and the overall safety concerns you felt. Your comfort and security are our top priorities, and we understand how important they are during your stay. We appreciate your comments about the need for updates, and we are actively working on improvements throughout the property. Your input will help us address these concerns more effectively. We hope to have the opportunity to welcome you back in the future and provide you with a much more comfortable and secure experience.
by A verified traveler
Posted 8 Oct 2024
Stayed for 1 night. Really old place that's been modified over the years. Good for 1 night.
Comment from Hotel Management
9 Oct 2024 by Property Manager, Hotel Management
Thank you for staying with us and for sharing your feedback. We appreciate your comments about our property. While our hotel has undergone modifications over the years, we continuously strive to maintain a comfortable and welcoming environment for our guests. We’re glad it suited your needs for a one-night stay and hope you consider visiting us again in the future.
by A verified traveler
Posted 5 Oct 2024
Good for one night
Comment from Hotel Management
6 Oct 2024 by Property Manager, Hotel Management
Thank you for sharing your feedback with us. We’re glad to hear that your stay was suitable for one night. However, if there's anything we can do to improve your experience for future visits, we would love to hear your suggestions. We hope to welcome you back soon and provide an even better experience.
