Ratings based on 102 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Aug 2024
Lovely Property views are incredible, staff are lovely. Area is quite and serene.
by A verified traveler
Posted 31 Jul 2024 on Hotels
by A verified traveler
Exceptional experience
Posted 29 May 2024 on HotelsWe recently stayed at Vivood Hotel in Benimantell, Alicante, for our best friends' wedding, and I am writing to express our heartfelt gratitude for the exceptional experience we had.
Vivood is one of the finest hotels we have ever stayed in. The villa we were upgraded to was out of this world, significantly enhancing our overall experience. The accommodations were spectacular, combining comfort and elegance in the most delightful way.
We were particularly impressed by the incredible staff and their outstanding service. Their attentiveness, professionalism, and genuine warmth made our stay truly special. Every detail, from the warm welcome to the meticulous care provided throughout our visit, was handled with impeccable precision.
Thank you for making our friends' wedding and our stay at Vivood Hotel so memorable. Our sincere thanks to the entire team for their dedication and hard work.
We look forward to returning to this beautiful hotel in the future and will certainly recommend Vivood to our friends and family.
by A verified traveler
Posted 13 Feb 2024 on Hotels
by A verified traveler
Posted 20 Aug 2023
Comment from Hotel Management
23 Aug 2023 by Clara Gonzalbez - Guest Experience, Hotel Management
Dear Katherine;Thank you for the good review of your stay.We look forward to welcoming you again. We hope it will be very soon.Best regards from all the team
by A verified traveler
Posted 10 Aug 2023
The venue and property was spectacular. The views were like none other. The service was terrible!! I ordered champagne to be sent over to a group of friends on several different times one evening and it were never received. On the same evening, I ordered a glass of wine and waited more than thirty minutes for it and had to continuously ask for it. I wish I could say that the lack of service was because the bar/ restaurant was busy, but that was not the case. I was the only person in the bar and the party I was attempting to send over drinks to were the only ones on patio. The next morning, I ordered a coffee in lounge area at 10 am. I was told I needed to order at pool with outside server. What they neglected to tell me that the person who tends to the bar, did not start until noon. At which point I went to the main desk and asked to speak to the manager. Upon listening to my experiences, the manager simply stated that they servers must have been busy. When I assured him that they were not as I was the only one in the lounge, he failed to offer to send the champagne to the party nor did he offer any apologizes. I spent a lot of money to be treated so poorly. Would not go back or recommend this hotel. To bad because the property is spectacular.
by A verified traveler
Posted 1 Aug 2023
The view is amazing, the food is delicious and the suites are so nice. I love to stay at Vivood, will certainly return.
Comment from Hotel Management
1 Aug 2023 by Asier - Guest Experience, Hotel Management
Dear Laura,Thank you for sharing your comments with all of us. It is a pleasure to serve customers like you and we look forward to welcoming you with open arms.Best regards and see you soon!
by A verified traveler
Posted 20 Jul 2023 on Hotels
by A verified traveler
Posted 31 May 2023 on Hotels
by A verified traveler
Beautiful location and hotel
Posted 1 Apr 2022 on HotelsSuperb hotel and staff. The location setting is beautiful if you’re looking for a place to switch off. The spa is also exceptionally good. We’ll worth a visit
