Ratings based on 47 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Very central
by A verified traveler
Posted 23 Oct 2024
What a terrible experience
Room dirty
Room dingy
Room had brick full height wall at the end of Terrsce
We left and would never return even if they paid us.
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
27 Jul 2024 by Equipo Port Vista Oro, Hotel Management
Hello Gemma.We would like to express our gratitude for selecting us as your destination of choice and for sharing your experience publicly. Your feedback is invaluable to us and helps us to continuously improve our services. We sincerely apologies for any inconvenience that may have arisen during your stay with us and hope that this is not the end of our relationship. We look forward to welcoming you back in the future.Sincerely,Port Vista Oro Team
by A verified traveler
Posted 23 Jul 2024
No shower, small pool
Comment from Hotel Management
27 Jul 2024 by Equipo Port Vista Oro, Hotel Management
Hello Lance.We would like to express our gratitude for selecting us as your destination of choice and for sharing your experience publicly. Your feedback is invaluable to us and helps us to continuously improve our services. We sincerely apologies for any inconvenience that may have arisen during your stay with us and hope that this is not the end of our relationship. We look forward to welcoming you back in the future.Sincerely,Port Vista Oro Team
by A verified traveler
Posted 15 Jul 2024
Lovely clean hotel, in a good location with very happy, helpful staff. There was alot of choice for breakfast. Pool area was very nice.
The only negative is the hairdryer wasn't very good, so i would take my own next time. We would recommend Port Vista Oro Hotel.
Comment from Hotel Management
15 Jul 2024 by Equipo Port Vista Oro, Hotel Management
Hello Rachel.Thank you for your kind words and your positive rating. We are pleased to hear that you enjoyed your stay with us. We would be delighted to welcome you back in the future. Your support is greatly appreciated by our team, and we look forward to providing you with another memorable experience.Best regards from Port Vista Oro!
by A verified traveler
Cheap stay very dated
Posted 1 Mar 2024 on HotelsThe hotel was extremely dated not like pictures. The breakfast was cold and provided microwaves to warm up. It's was not the best taste either. The room was very loud during day/morning due to school next door and windows aren't very sound proof.
The pool looks very different in picture to real life. I wouldn't return here but then I like a breakfast I can eat. Even the savoury side wasn't very good. For the price I would probably say you pay what you get but have stayed at Cheaper better hotels. It is a shame as location is actually not bad central to old town.
It's more suited to the older generations of people with there entertainment choices in the night.
Didn't try the lunch or evening meal but the smell was enough to put you off.
Comment from Hotel Management
9 Mar 2024 by Equipo Port Vista Oro, Hotel Management
Hello.We strive to provide the best service to our customers and regret that your experience did not meet your expectations. We apologise for the inconvenience and thank you for bringing this to our attention. We will take the necessary steps to ensure that this obstacle is not repeated in the future. Our aim is to ensure that our guests have a good time when they visit us and we hope that you will give us the opportunity to show you why we value you.Best regards from the Port Vista Oro team.
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by Equipo Port Vista Oro, Hotel Management
Hello BrianWe are very glad that you enjoyed your stay with us! We appreciate your kind words and your support. We look forward to welcoming you again in the future, see you soon!Best regards from the Port Vista Oro team.
by A verified traveler
Good value 3 star
Posted 6 Jan 2024 on HotelsI liked the hotel. It was very clean,great mattress,nice bathroom. Food was ok. My one complaint is that I asked for a pool view. I understand that the hotel was full and it wasn't possible. However I was given the room with what must have been the worst view in the hotel..a blank with virtually no sky showing.
Comment from Hotel Management
14 Jan 2024 by Equipo Port Vista Oro, Hotel Management
Hello Lynn.We understand that your expectations were not met and we deeply regret any inconvenience this has caused. We value our customers and your satisfaction is our top priority.Best regards from the Port Vista Oro team.
by A verified traveler
Posted 15 Dec 2023 on Hotels
Comment from Hotel Management
16 Dec 2023 by Equipo Port Vista Oro, Hotel Management
Hello Jaqueline.Thank you for spending this time with us it was wonderful, we appreciate the time you took to share your experience. We look forward to your next visit, thank you for choosing us as your preferred destination, without your support this would not be possible.Best regards from the Port Vista Oro team.
by A verified traveler
Posted 21 Nov 2023 on Hotels
Great stay but need more charging points and a kettle, cups etc
Comment from Hotel Management
24 Nov 2023 by Equipo Port Vista Oro, Hotel Management
Hello Allison.We are very glad that you enjoyed your stay with us! We appreciate your kind words and your support. We apologize for any inconveniences and look forward to welcoming you again in the future, see you soon!Best regards from the Port Vista Oro team.
