Ratings based on 76 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by GEX Team - INNSiDE Costablanca, Hotel Management
Dear Dariusz,Thank you for choosing us to spend your holidays in Benidorm and for sharing this amazing review! We are glad to know that you enjoyed your stay with us. It be a pleasure to welcome you again very soon!Best regards, GEX Team - INNSiDE Costablanca
by A verified traveler
Posted 19 Aug 2024
I will go back for sure
Comment from Hotel Management
22 Aug 2024 by GEX Team - INNSiDE Costablanca, Hotel Management
Dear Gilles,Thank you so much for choosing us to spend your holidays in Benidorm and for sharing this amazing review about your stay with us. We hope to see you very soon!Best regards,GEX Team - INNSiDE Costablanca
by A verified traveler
El peor hotel
Posted 4 Aug 2024 on HotelsEs un lugar viejo. Las toallas son viejas. El olor de la habitación no es agradable. No hay nadie que te ayude con las maletas al llegar.
Comment from Hotel Management
7 Aug 2024 by Equipo GEX - INNSiDE Costablanca, Hotel Management
Estimada Hislay, Gracias por visitar INNSiDE Costablanca y por compartir tu experiencia personal con nosotros.Nos sorprende tus comentarios acerca del estado de nuestro hotel, ya que ha sido recientemente reformado, incluyendo las habitaciones. Además, hemos realizado un cambio de marca de Sol a INNSiDE, por lo que se han renovado tanto la ropa de cama como las toallas.Por otro lado, sentimos los inconvenientes a la llegada y aunque no contamos con servicio de botones, nuestro personal normalmente esta dispuesto a ayudar a los clientes con su equipaje en casos de mayor necesidad.Un cordial saludo,Equipo GEX - INNSiDE Costablanca
by A verified traveler
Posted 28 Jul 2024
I stayed here on my 1st solo trip. The beach is on your doorstep, the hotel is spotless and all staff are friendly. I dint think i would stay anywhere else in Benidorm. Blown away bt the whole experience
Comment from Hotel Management
29 Jul 2024 by GEX Team - INNSiDE Costablanca, Hotel Management
Dear Joanne, Thank you for your recent visit to INNSiDE Costablanca and for sharing this lovely review about your experience with us, we appreciate all of your comments.We are glad to know that you enjoyed your stay with us and the cleanliness, our staff and the location of our hotel were to your liking and met your expectations.We hope to welcome you again very soon!Best regards, GEX Team - INNSiDE Costablanca
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Equipo GEX - INNSiDE Costablanca, Hotel Management
Dear Charlotte, Thank you so much for visiting INNSiDE Costablanca and for sharing your experience.We hope to welcome you again, GEX Team - INNSiDE Costablanca
by A verified traveler
Great holiday
Posted 19 Jul 2024 on HotelsGreat stay. Cool clean room with everything we needed
Comment from Hotel Management
20 Jul 2024 by GEX Team - INNSiDE Costablanca, Hotel Management
Dear Lynne, Thank you for your recent visit to INNSiDE Costablanca and for sharing this nice review about your experience with us.We are glad to know that the facilities and services were to your liking and you enjoyed your stay. We hope to see you again very soon!Kind regards, GEX Team - INNSiDE Costablanca
by A verified traveler
Posted 18 Jul 2024
Comment from Hotel Management
22 Aug 2024 by GEX Team - INNSiDE Costablanca, Hotel Management
Dear Barry, Thank you for choosing us to enjoy your holidays and for sharing this amazing review about your experience with us. We are glad to know that you enjoyed your stay and we hope to see you very soon!Best regards, GEX Team - INNSiDE Costablanca
by A verified traveler
Posted 16 Jul 2024
Modern hotel in an ideal location. Breakfast was great and the extra touches such as the dj and live singer were unique. Only minor downside was the one slow lift other than that cant complain and would definitely revisit
Comment from Hotel Management
20 Jul 2024 by GEX Team - INNSiDE Costablanca, Hotel Management
Dear Emma, On behalf of the entire INNSiDE Costablanca team, we thank you for choosing us to spend your holidays in Benidorm and for sharing this review about your stay with us.Regarding your comments about the lift, we would like to inform that we have two lifts, one at the reception and the other one next to bar Syndeo. On the other hand, we are glad to know that the facilities and services were to your liking, as you comment, the location in front of the beach and the breakfast.It would be a pleasure to welcome you again!Best regards,GEX Team - INNSiDE Costablanca
by A verified traveler
Posted 12 Jul 2024 on Hotels
Really nice hotel in a great location good
Comment from Hotel Management
7 Sep 2024 by GEX Team - INNSiDE Costablanca, Hotel Management
Dear Luke, Thank you so much for your recent visit to INNSiDE Costablanca and for sharing your experience with us. We really appreciate your feedback. We are glad to know that you enjoyed a lovely stay and that the facilities and services were to your liking, especially, the location in front of the sea. We hope to welcome you again very soon!Kind regards, GEX Team - INNSiDE Costablanca
by A verified traveler
Posted 29 Jun 2024
It’s good 4 star is sufficient
The food is excellent
Laundry service could be quicker
Comment from Hotel Management
30 Jun 2024 by GEX Team - INNSiDE Costablanca, Hotel Management
Dear Jimmy,We would like to thank you for choosing our INNSiDE Costablanca Hotel as the destination to spend your holidays in Benidorm. We sincerely appreciate the time you have dedicated to share your personal experience with us. We are glad to know that you enjoyed your stay and that you liked specially food service. Also we take note about your comments to continue improving in all services. We hope to see you again!Best regards, GEX Team - INNSiDE Costablanca
