Ratings based on 118 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Was looked after well good staff good location nice food
by A verified traveler
Posted 16 Sep 2024
Hotel room very clean and comfortable. Hotel hosts a more Spanish clientele therefore there was somewhat a lack of regard to us (British) and the staff came across rude at times. Food was terrible, raw eggs, not many options, and nothing labelled well to show what it was etc. balcony was very overlooked. The location however was great, and it’s a good hotel if all you need is somewhere to sleep.
by A verified traveler
Posted 15 Sep 2024
by A verified traveler from Southampton
Posted 11 Sep 2024
Very friendly staff and clean modern rooms
by A verified traveler
Posted 10 Sep 2024
The hotel was in an ideal location for me which was near the old town and also close to the drop off point for the Alsa bus from the airport.
The room was spacious with comfortable beds and had shampoo, soap, hair dryer and a mini fridge.
I would probably ask for a room facing the pool as may have been a little quieter than our room which faced the road.
The buffet breakfast was excellent with a choice of cereal, pastries, freshly cooked omelette, fruit, hot choices and cold meats etc.
Pool was really nice to sit by with a good amount of sunbeds.
by A verified traveler
Posted 7 Sep 2024
Beds crap
by A verified traveler
Posted 5 Sep 2024
Couldn’t recommend enough
by A verified traveler
Posted 26 Aug 2024
Superb location.. short walk to the beach, new town and old town. Nearby supermarket was great for mid day snacks and drinks.
Hotel rents beach towels and beach umbrellas at really economical rates .. saves a lot of case space!
Comment from Hotel Management
28 Aug 2024 by Guest Experience, Hotel Management
Dear Neil, We sincerely thank you for your kind words and for choosing us during your stay. We are pleased to know that our privileged location and proximity to the beach, as well as to different points of interest, have been to your liking. We strive to offer practical services, such as towel and umbrella rental, so that our guests can enjoy a more comfortable and relaxing stay.We look forward to welcoming you again in the near future.
by A verified traveler
Posted 10 Aug 2024
Decent
Comment from Hotel Management
28 Aug 2024 by Guest Experience, Hotel Management
Dear Paul:Thank you for taking the time to leave us your feedback. We are glad to hear that your experience at our hotel was satisfactory. We are committed to continuously improve our services to offer you an even more pleasant stay in the future.We look forward to the opportunity to welcome you back.
by A verified traveler
Posted 8 Aug 2024
Excellent location, very close to the beach, shops, bars, Calle Gerona and restaurants! 5min walk as well to catch the bus to Alicante airport in Av. Europa.
I just had dinner once at the hotel and there was a great variety of food!
Jose was great, gentle and always ready to help!
What I didn't like was that on one of the days of our stay, when we came back to the bedroom, the door of our room was not locked. I then called a staff member and he came up. Fortunately, nothing was missing from the room.
During our check in, the receptionist didn't give us her fully attention, as she was talking to another member of the staff whilst doing our check in.
