Ratings based on 36 Verified Reviews
4.1 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024
Very nice
Comment from Hotel Management
26 Aug 2024 by Javier, Hotel Management
Thanks for your comments Rebecca.Regards,Javier.
by A verified traveler
Posted 4 Aug 2024
Room was very small , beds hard with only one pillow each . The shower had a long dark hair left from previous occupants.
Safe didn’t work nor did phone in room .
Breakfast was a big surprise so much choice and all looked good.
Comment from Hotel Management
5 Aug 2024 by Javier, Hotel Management
Hello Bridget,We are sorry you had inconveniences during your stay. We hope to see you soon and you can ask for more pillows in reception, we could put you more in your room. Safe is under rent in reception.King regards,Javier.
by A verified traveler
Posted 11 Jun 2024
Cleanliness of the rooms could have been a lot better, did not meet minimal standards. You can hear neighbouring rooms but thankfully this did not disturb us in the night sleeping. The rooftop pool was nice although the bar did not open at the time it said it would - did not visit again to check. Hotel is 15min walking distance to old town Benidorm so good location although immediate area is very much for Spanish residents so can be challenging for communicating.
Comment from Hotel Management
11 Jun 2024 by Javier., Hotel Management
Hello Lauran,We are sorry we did not meet your standards. Most of spanish residents speak english, although, it is not our primary language but we make an effort to be able to communicate with foreigners. We hope you can visit us again and maybe you can give us another opportunity.Regards,Javier.
by A verified traveler
Posted 29 May 2024 on Hotels
Comment from Hotel Management
30 May 2024 by Javier., Hotel Management
Muchas gracias por tu valoración, Virginia.Espero que hayas disfrutado de tu estancia con nosotros y podamos volver a verte pronto por nuestras instalaciones.Gracias,
by A verified traveler
Posted 16 May 2024
Well situated a short walk (8 minutes) to the beach and the old town. A good friendly hotel would definitely stay here again
Comment from Hotel Management
17 May 2024 by Javier., Hotel Management
Thanks for your comments Wayne,We hope you had a great experience in our hotel and can't wait to see you again around.Kind regards,Javier.
by A verified traveler
Hotel cuco benidorm
Posted 25 Apr 2024 on HotelsRoom was very spacious and this time I got a balcony. No entertainment at the night so had to travel all the way to New town. Hotel cuco is located in old town. Okay if you're not going out with children
Comment from Hotel Management
26 Apr 2024 by Javier, Hotel Management
Hello Maurice,Thanks for your comments, we appreciate it.Kind regards,Javier.
by A verified traveler
Great hotel and good value.
Posted 6 Oct 2023 on HotelsThe hotel is in a relatively quiet area, which was great.
The staff were all very friendly and helpful.
I booked a deluxe double room with balcony, which was a good size, and the bed very comfortable. Decent size shower room, with good shower.
My only negative comment was that breakfast finished at 10am on the dot. Everything is whipped away, and coffee machines etc switched off. They then repeatedly switched the lights on and off to encourage you to leave.
The restaurant buffet served a good variety of food. The desserts were a bit on the synthetic side, but plenty of fruit on offer.
Comment from Hotel Management
7 Nov 2023 by Javier., Hotel Management
Hello Greta,Thanks for your comments.We are sorry to hear about the problem in the breakfast, we will investigate this issue and hope we can host you soon.Regards,Javier.
by A verified traveler
Posted 8 Sep 2023 on Ebookers
Dingy property that had been photographed well. Most of the money clearly spent on refurbishing reception while rooms are actually quite small, poorly laid out and generally dingy (as opposed to the retro vibe the photos give off). Breakfast was one of the most grim buffets I've ever seen
Comment from Hotel Management
9 Sep 2023 by Javier., Hotel Management
Hello Ben,We are sorry we did not achieve your expectatives. However, our hotel's style and the breakfast, are part of the better valued services from our guests.We hope you had a great vacation on our hotel.aRegards,Javier.
by A verified traveler
Great stay
Posted 6 Aug 2023 on HotelsReally lovely hotel
Near everything you need
Comment from Hotel Management
7 Aug 2023 by Javier, Hotel Management
Thanks for your comments, Kelly.We hope you had a great vacation on our hotel and enjoyed Benidorm.Regards,Javier.
by A verified traveler
Posted 21 Oct 2022 on Hotels
I thought the overall experience was a good one, cleaners came into the room every day and the standard was good, the one thing that bothered me was a strange smell in the room, I don’t know if it was the drainage because I couldn’t actually smell anything in the bathroom? I did let reception know on the 2nd day and I was offered another room but as I only stayed three nights I stayed put. It was room 310.
Comment from Hotel Management
21 Oct 2022 by Javier., Hotel Management
Hello Neil,Thanks for your comments.I will ask my partners in reception to see if they have fixed the strange smell in the room.I hope you had a great staying in our hotel.Javier.
